
Tidio
Krowdbase ShortlistTidio is an AI customer service software suite capable of resolving up to 64% of your tickets automatically through conversational AI.
What is Tidio?
Categories
Features
FAQ
The official website of Tidio is https://www.tidio.com/
Tidio belongs to the Artificial Intelligence, Conversational AI Platform, Conversational Marketing Platform, Customer Support, Chatbot, Complaint Management, Customer Communications Management, Customer Experience, Customer Satisfaction, Customer Service, Help Desk, Live Chat, Sales Force Automation category.
Tidio offers features such as API, Data Import/Export, Multi-Language, Process/Workflow Automation, Reporting/Analytics, Third-Party Integrations, Chatbot, Code-free Development, Intent Recognition, Live Chat, Multi-Channel Communication, Sentiment Analysis, Human Handover, Lead Qualification, CRM, Customer Database, Email Management, Knowledge Base Management, AI/Machine Learning, Automated Responses, Customer Support, Customizable Branding, Language Detection, Lead Capture, Natural Language Processing, Alerts/Escalation, Issue Tracking, Prioritization, Support Ticket Management, Alerts/Notifications, Chat/Messaging, Customer History, Interaction Tracking, Personalization, Video Support, Customizable Fields, Customizable Forms, Customizable Templates, Feedback Management, Real-Time Notifications, Survey/Poll Management, Surveys & Feedback, Complaint Monitoring, Customer Experience Management, Engagement Tracking, Dashboard, Inbox Management, Reporting & Statistics, Access Controls/Permissions, Automated Routing, Self Service Portal, File Sharing, Mobile Access, Real-time Consumer-facing Chat, Transcripts/Chat History, Contact Management, Email Marketing, Sales Activity Management.
Yes, Tidio offers a free trial.
Pricing
Starting at:
$24.17/per month
Free Trial Available