Tidio – Features, Pricing & Reviews 2026 | Krowdbase
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Tidio

Krowdbase Shortlist

Tidio is an AI customer service software suite capable of resolving up to 64% of your tickets automatically through conversational AI.

What is Tidio?

Tidio helps small businesses manage customer conversations through live chat, chatbot automation, and multichannel messaging. Its most used by admin teams and solo entrepreneurs in service-driven roles. It offers fast setup and real-time engagement tools, though pricing complexity and mobile performance are common drawbacks. Advanced features like Lyro AI and flow analytics support scalable automation and smarter support workflows.

Features

API
Data Import/Export
Multi-Language
Process/Workflow Automation
Reporting/Analytics
Third-Party Integrations
Chatbot
Code-free Development
Intent Recognition
Live Chat
Multi-Channel Communication
Sentiment Analysis
Human Handover
Lead Qualification
CRM
Customer Database
Email Management
Knowledge Base Management
AI/Machine Learning
Automated Responses
Customer Support
Customizable Branding
Language Detection
Lead Capture

FAQ

The official website of Tidio is https://www.tidio.com/

Pricing

Starting at:

$24.17/per month

Free Trial Available

Reviews(0)

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