UJET
Krowdbase ShortlistUJET is modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps.
What is UJET?
UJET is an enterprise-grade platform, ideal for companies with 50+ agents, that provides modern cloud contact center software with phone, chat and in-app support and leading innovation in smartphone technology for a superior customer and agent experience. The UJET platform delights end-users with anytime, anywhere access and elevates agent performance through context-aware solutions for voice, chat, image, video, and text. The UJET platform is enterprise-grade, SOC2 Type II and HIPAA compliant.
Video
Features
FAQ
The official website of UJET is https://ujet.cx/channels
UJET is an enterprise-grade platform, ideal for companies with 50+ agents, that provides modern cloud contact center software with phone, chat and in-app support and leading innovation in smartphone technology for a superior customer and agent experience. The UJET platform delights end-users with anytime, anywhere access and elevates agent performance through context-aware solutions for voice, chat, image, video, and text. The UJET platform is enterprise-grade, SOC2 Type II and HIPAA compliant.
UJET belongs to the Auto Dialer, Call Center, Call Recording, Contact Center, Customer Communications Management, Customer Engagement, Customer Experience, Customer Service, Customer Support, Help Desk, IVR, Live Chat, Telemarketing, VoIP category.
UJET offers features such as Automatic Call Distribution, Call Center Management, Call Monitoring, Call Recording, Call Routing, Computer Telephony Integration, Reporting/Analytics, Call Logging, Call Transfer, Queue Management, Recording, Reporting & Statistics, Voice Mail, Automated Routing, IVR, Chat/Messaging, Customer History, Interaction Tracking, Multi-Channel Communication, On-Demand Communications, Personalization, Activity Dashboard, Communication Management, Live Chat, Feedback Management, Negative Feedback Management, Survey/Poll Management, Surveys & Feedback, Alerts/Escalation, CRM, Dashboard, Knowledge Base Management, File Sharing, Mobile Access, Real-time Consumer-facing Chat, Support Ticket Management, Transcripts/Chat History.
No, UJET does not offer a free trial.
Pricing
Starting at:
USD 80/per year
Free Trial Available
Reviews(0)
Write a reviewUJET alternatives
Slack
Slack is where work happens for millions of people everyday. Slack transforms how work happens by bringing AI and automation to where people are already collaborating. Go from chatting with your teams to chatting with apps and data. Break down...load more
Salesforce Sales Cloud
Build a customer 360 with a CRM that is deeply integrated across sales, service, marketing, commerce, and more with trusted AI, data, analytics, and collaboration in one integrated solution. Discover how Einstein 1 helps you become an AI Enterprise...load more
Messaging app that enables real time customer communications for small businesses.
TeamViewer
TeamViewer is widely used by small businesses for remote support and desktop access, especially in IT and software services. It stands out for its secure access controls and screen sharing, though pricing and support policies are common concerns....load more
SurveyMonkey
With expert templates, 25+ question types, and AI-assisted survey design and insights, SurveyMonkey makes it easy to create surveys that help you reach and learn from the right audienceno expertise required. Whether you need to go big picture or...load more
Webex Suite
Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform with artificial intelligence features built-in. With 8 powerful individual workloads Webex Suite brings together Meetings,...load more
Zoho CRM
Zoho CRM is a customer relationship management (CRM) tool primarily used by small businesses in IT services, marketing, and software. It helps teams manage leads, automate sales workflows, and centralize customer data. Reviewers highlight its...load more
Telegram
Telegram is a messaging app that offers end-to-end encrypted chats, the ability to send files and media without size limits, group chats with up to 200,000 members, and customizable apps across mobile and desktop platforms. The app is secure and...load more
Dynamics 365
Dynamics 365 helps manage customer relationships, business operations, and reporting through centralized tools. Its most used by administrative and IT teams in software services and support roles. Its contact database and integrated business...load more
Zendesk Suite
Zendesk Suite helps small businesses manage customer support across email, chat, and messaging channels. Its most used by IT services and software services teams handling daily ticketing workflows. Reviewers highlight its structured ticket...load more