USU Knowledge Management
AI-powered knowledge management purpose-built for customer communications. Central management of data to support omni-channel service.
What is USU Knowledge Management?
USU Knowledge Management is the leading knowledge management platform for contact centers, IT service desks, and enterprise KM. Boost efficiency and increase employee and customer satisfaction with a predictive knowledge management solution that provides a single source of truth with accurate, QA'd information. Our omni-channel knowledge management harnesses the power of AI to make customer service as simple as a Google search. Easily integrate with leading service platforms.
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FAQ
The official website of USU Knowledge Management is https://www.usu.com/
USU Knowledge Management is the leading knowledge management platform for contact centers, IT service desks, and enterprise KM. Boost efficiency and increase employee and customer satisfaction with a predictive knowledge management solution that provides a single source of truth with accurate, QA'd information. Our omni-channel knowledge management harnesses the power of AI to make customer service as simple as a Google search. Easily integrate with leading service platforms.
USU Knowledge Management belongs to the Customer Communications Management, Customer Success, Customer Support, Help Desk, IT Documentation, Issue Tracking, Knowledge Base, Knowledge Management, Service Desk category.
USU Knowledge Management offers features such as Alerts/Notifications, Chat/Messaging, Multi-Channel Communication, Video Support, Activity Dashboard, Activity Tracking, Collaboration Tools, Customer Engagement, Onboarding, Reporting/Analytics, Usage Tracking/Analytics, Chatbot, CRM, Knowledge Base Management, Access Controls/Permissions, Alerts/Escalation, Real-Time Notifications, Self Service Portal, Drag & Drop, IT Asset Management, Search/Filter, Reporting & Statistics, Catalog Management, Customizable Branding, Customizable Templates, Full Text Search, Knowledge Management, Content Management, Document Management, Text Editing, Incident Management.
No, USU Knowledge Management does not offer a free trial.
Pricing
Starting at:
$10/per month
Free Trial Available
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