Workelevate – Features, Pricing & Reviews 2026 | Krowdbase
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Workelevate

Workelevate is an AI-powered digital employee experience management platform designed to improve IT service management.

What is Workelevate?

Workelevate is a digital employee experience (DEX) platform that empowers employees with an AI Copilot, enabling them to resolve issues instantly, 24x7 enhancing both experience and productivity. For IT teams, Workelevate offers comprehensive endpoint management, providing enhanced visibility and control to drive operational efficiency across the organization. Additionally, Workelevate brings AI in ITSM for Service Desk Engineers, automating ticket enrichment, ticket routing, knowledge generation, and ticket resolution optimizing IT support operations with intelligent automation. By shifting from a reactive to a proactive approach, Workelevate enables self-service, self-healing, and proactive remediations, significantly reducing manual interventions and preventing issues before they arise. CIOs and IT leaders can maximize their IT service desk ROI, with up to 60% ticket automation freeing up IT resources to focus on strategic initiatives.

Screenshots

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Features

Anomaly/Malware Detection
Behavioral Analytics
Continuous Monitoring
Remediation Management
Root Cause Analysis
Whitelisting/Blacklisting
Alerts/Notifications
Asset Tracking
Audit Management
Barcode/Ticket Scanning
Compliance Tracking
Configuration Management
Inventory Management
Reporting/Analytics
Support Ticket Management
Access Controls/Permissions
Self Service Portal
Service Catalog
Service Level Agreement (SLA) Management
Automatic Patch Deployment
Automatic Scans
Compliance Management
Dashboard
Patch Prioritization

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