Zoho Voice – Features, Pricing & Reviews 2026 | Krowdbase
Zoho Voice logo

Zoho Voice

Zoho Voice is a flexible and scalable cloud-based business phone and contact center solution to efficiently run your business operation

What is Zoho Voice?

Zoho Voice is an online business telephony and contact center solution for businesses of all sizes with key features to elevate your business operations. - Advanced Calling and Routing: IVR, Messaging, and Voicemail services. - Premium features: Power dialer, Call monitoring, and Queue performance metrics. - Granular Visibility to calls at both the team and agent levels via detailed Call Analytics and Dashboards. - Seamless Integrations with Zoho Apps for better customer interaction.

Screenshots

screenshot of Zoho Voice
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Features

Automatic Call Distribution
Call Center Management
Call Monitoring
Call Recording
Call Routing
Caller ID
Computer Telephony Integration
Reporting/Analytics
Automated Attendant
Call Logging
Call Transfer
Mobile Access
Virtual Call Center
Voice Mail
Contact Management
Queue Management
Recording
Reporting & Statistics
CRM
IVR
Alerts/Notifications
Communication Management
Agent Interface
Auto-Dialer

FAQ

The official website of Zoho Voice is https://www.zoho.com/voice/

Pricing

Starting at:

$34/free plan

Free Trial Available

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