Best Online CRM Software for 2026 - Krowdbase

Bitrix24 helps small businesses manage customer relationships, tasks, and internal communication from a single platform. Its most used by administrative and marketing teams working daily across CRM and project workflows. Reviewers value its task sche...load more

Zoho CRM is a customer relationship management (CRM) tool primarily used by small businesses in IT services, marketing, and software. It helps teams manage leads, automate sales workflows, and centralize customer data. Reviewers highlight its afforda...load more

Bigin by Zoho CRM helps small businesses manage contacts, pipelines, and leads with minimal setup and daily usability. Admin and sales teams in IT, marketing, and real estate often rely on it for day-to-day contact and pipeline management. Users valu...load more

Build a customer 360 with a CRM that is deeply integrated across sales, service, marketing, commerce, and more with trusted AI, data, analytics, and collaboration in one integrated solution. Discover how Einstein 1 helps you become an AI Enterprise b...load more

HubSpot CRM is a contact and lead management platform used primarily by small businesses in marketing, IT, and software services. Reviewers highlight its ease of use, strong email tracking, and integrations with Gmail and Outlook. A 2025 update intro...load more

Zendesk Suite helps small businesses manage customer support across email, chat, and messaging channels. Its most used by IT services and software services teams handling daily ticketing workflows. Reviewers highlight its structured ticket management...load more

All-in-one platform that helps businesses of all sizes manage customer relationships via email, SMS, chat and more.

Pipedrive is a customer relationship management (CRM) tool built for small businesses in industries such as IT, marketing, and finance. It supports sales, marketing, and admin teams in managing leads and pipelines through visual drag-and-drop workflo...load more

Airtable helps small teams organize tasks, projects, and databases with flexible views and integrations. Its most used by marketing, IT, and admin roles for daily workflows. Reviewers say its customization and task editing tools are effective, though...load more

Nimble is your AI-driven CRM for smarter email marketing, engagement, and business growth. We help small businesses, entrepreneurs, and teams nurture relationships, streamline outreach, and grow faster all from one simple platform. Nimble integrates...load more

LiveChat is a live chat application that can be integrated into your website to capture more leads and close more sales. Having LiveChat on your website means that on-site visitors can send you their questions and receive answers in no time.

Keap helps small businesses manage customer relationships, automate outreach, and centralize contact data. Its most used by marketing, consulting, and real estate teams with daily customer relationship management (CRM) needs. Your team will value its...load more

Odoo helps businesses manage inventory across warehouses with barcode scanning and real-time tracking. Its most used by small firms in retail, consumer services, supply chain, and construction. Your team can benefit from Odoos modular design and its ...load more

Streamline your social media. Finally, the answer to keeping your brand active and engaged on social media without requiring so much time and effort.

EngageBay CRM helps businesses manage customer relationships, automate marketing, and streamline outreach. Its most used by marketing, IT services, and software services teams. Your team will value its contact management and campaign tools, though re...load more

Act! helps small businesses manage customer relationships, track interactions, and organize contact data with customizable workflows. Sales and admin teams rely on it for daily scheduling and contact management. Reviewers value its contact database a...load more

Apptivo helps small businesses manage customer relationships, track sales, and automate workflows across departments. Its most used by administrative staff, entrepreneurs, and IT teams. Reviewers highlight its customizable contact management and resp...load more

HoneyBook helps manage client workflows through invoicing, contracts, and communication tools. Its most used by admin and creative teams in service-based industries. Your team will appreciate its customer relationship management (CRM) and billing fea...load more

Insightly helps small businesses manage customer relationships, tasks, and sales workflows in one platform. It s most used by marketing, IT services, and construction teams. Users value its contact linking and task scheduling tools, though reporting ...load more

Lime Connect is the leading German software for customer messaging and AI support automation that helps SMBs and large companies connect to their customers. The solution offers a central inbox for customer communication via website, WhatsApp, Faceboo...load more

Less Annoying CRM simplifies contact and lead management for small businesses. It s most used by sales and consulting teams in service-driven industries. Users value its simplicity, responsive support, and fast setup. While reporting is limited, feat...load more

Copper helps small businesses manage contacts, leads, and tasks directly from Gmail. It most used by sales and admin teams who rely on Google Workspace daily. Users value its ease of use and email-based task tracking, but watch out for reporting limi...load more

Freshsales helps small businesses manage contacts, leads, and campaigns from a single dashboard. Its most used by sales and support teams in service-oriented firms. Reviewers highlight its ease of use and built-in email tools, though youll likely fac...load more

Tripleseat is an encompassing event management platform built for small hospitality teams that handle frequent bookings and client coordination. It is most used by restaurant and food and beverage firms, and stands out for its calendar and scheduling...load more

Nutshell is an all-in-one sales, marketing and engagement platform that helps B2B organizations work together to win more deals. Simple enough for any user and sophisticated enough for any business, Nutshell is for teams who are tired of juggling sep...load more