3CX vs Avaya Spaces Comparison: Everything You Need to Know Before Choosing

Avaya Spaces is a cloud-based team collaboration and communication application from Avaya, a long-established provider of enterprise communications and contact centre technology. It is designed to give teams a single workspace in which they can meet, message and share content, supporting both real-time and asynchronous collaboration. As hybrid working has become common, organisations have needed tools that keep dispersed employees connected and that integrate with their existing communications infrastructure. Avaya Spaces addresses this with an approach centred on persistent virtual rooms, or spaces, where conversations, files, tasks and meeting history remain available over time, reducing the fragmentation that arises when teams use separate tools for chat, video and project coordination. Video meetings support HD video, screen sharing, recording, background blurring and noise suppression, with browser-based access that does not require downloads for guests. Persistent messaging within spaces allows teams to chat, share files, mention colleagues and keep discussion threads organised. Task management features let users create and assign tasks with due dates inside a space, keeping work visible to the whole team. Meeting rooms can be scheduled or joined instantly, and integrations with calendars such as Microsoft Outlook and Google Calendar streamline scheduling. Avaya Spaces also connects with Avaya's broader portfolio, including Avaya Aura, IP Office and Avaya Workplace, allowing organisations to blend collaboration with telephony and unified communications, and it can be embedded within other applications through APIs. Security features include encryption, administrator controls and enterprise authentication options. Applications are available for web, desktop and mobile platforms. Typical customers include enterprises and mid-sized organisations already invested in Avaya communications, as well as public sector bodies, education and healthcare providers that require integrated collaboration tools. Avaya's product focus has shifted towards its core enterprise and contact centre offerings in recent years, so buyers should confirm current availability. Pricing starts from around USD 6, typically per user, with a free trial available; there is no permanently free version.