Nutshell vs MyBasicCRM Comparison: Everything You Need to Know Before Choosing

MyBasicCRM is a cloud-based CRM platform that aims to combine ease of use with customisability, offering sector-specific solutions under a single, all-inclusive plan. Developed in Turkey, it targets small and medium-sized businesses that want a practical system for managing customers, sales and operations without paying for multiple tiers or add-on modules. The problem it addresses is that many smaller organisations find generic CRM products either too simple to reflect their industry processes or too complex and costly once necessary features are added. MyBasicCRM approaches this by providing templates and configurations tailored to particular sectors, while allowing businesses to modify fields, screens and workflows to match their own practices. Every feature is included in the single plan, making costs predictable and removing the need to negotiate upgrades as requirements grow. The platform covers customer and contact management, lead and opportunity tracking, quotation and order management, task and calendar management, and customer support ticketing. Additional capabilities include product and stock tracking, invoicing, document management and field operations, reflecting its ambition to serve as a broader business management tool for small companies. Users can design custom forms and reports, set user permissions and automate routine processes such as reminders and status updates. Dashboards provide a quick overview of sales performance, pending tasks and customer activity. MyBasicCRM supports multiple languages and can be accessed from web browsers and mobile devices, and it offers integration options including email, SMS services and APIs for connecting to other systems. Sector solutions address areas such as real estate, education, healthcare, tourism, manufacturing and professional services. Because the plan is all-inclusive, businesses can activate additional modules as their needs evolve without renegotiating contracts, which keeps budgeting simple for owners and managers of smaller organisations that lack dedicated IT staff. Pricing starts from around USD 8.90, typically per user per month, with a free trial; there is no permanently free version.