Best Contact Management Software for 2026 - Krowdbase

HubSpot CRM is a contact and lead management platform used primarily by small businesses in marketing, IT, and software services. Reviewers highlight its ease of use, strong email tracking, and integrations with Gmail and Outlook. A 2025 update intro...load more

Zoho CRM is a customer relationship management (CRM) tool primarily used by small businesses in IT services, marketing, and software. It helps teams manage leads, automate sales workflows, and centralize customer data. Reviewers highlight its afforda...load more

Pipedrive is a customer relationship management (CRM) tool built for small businesses in industries such as IT, marketing, and finance. It supports sales, marketing, and admin teams in managing leads and pipelines through visual drag-and-drop workflo...load more

Nimble is your AI-driven CRM for smarter email marketing, engagement, and business growth. We help small businesses, entrepreneurs, and teams nurture relationships, streamline outreach, and grow faster all from one simple platform. Nimble integrates...load more

Freshsales helps small businesses manage contacts, leads, and campaigns from a single dashboard. Its most used by sales and support teams in service-oriented firms. Reviewers highlight its ease of use and built-in email tools, though youll likely fac...load more

Zendesk Sell is sales CRM software that helps you close more deals. This sales platform tracks all your customer interactions in one unified interface. It's quick to implement and easy to use: 70% of companies are able to get Sell up and running in 7...load more

Airtable helps small teams organize tasks, projects, and databases with flexible views and integrations. Its most used by marketing, IT, and admin roles for daily workflows. Reviewers say its customization and task editing tools are effective, though...load more

Keap helps small businesses manage customer relationships, automate outreach, and centralize contact data. Its most used by marketing, consulting, and real estate teams with daily customer relationship management (CRM) needs. Your team will value its...load more

Nextiva Service CRM is a multi-channel customer support and customer experience software that allows agents to help customers over multiple communication channels, managing all their interactions in one place. With Artificial Intelligence tools, an i...load more

Podium Payments simplifies the payment experienceor you and your customers. Accept every payment method and keep payments secure.

Contact Boss is an easy-to-use, yet powerful CRM database manager allowing you to track and manage the people who drive your organization. Contact Boss makes it simple to: Enter new or import existing contacts Search and organize your contacts Keep i...load more

CiviCRM is the #1 open source constituent relationship management solution built exclusively for nonprofits and civic organizations. It is fully customizable and expandable and is supported by thousands of people all around the world to do more good....load more

Build a customer 360 with a CRM that is deeply integrated across sales, service, marketing, commerce, and more with trusted AI, data, analytics, and collaboration in one integrated solution. Discover how Einstein 1 helps you become an AI Enterprise b...load more

Dynamics 365 helps manage customer relationships, business operations, and reporting through centralized tools. Its most used by administrative and IT teams in software services and support roles. Its contact database and integrated business operatio...load more

ClickUp helps small businesses manage tasks, projects, and workflows with customizable views and automation tools. Its most used by marketing, IT services, and software services teams. Reviewers value its flexibility and collaboration features, thoug...load more

Insights from verified Capterra reviews from the past 2 years. Constant Contact helps small businesses manage outreach and engagement. Its popular with marketing and admin teams in nonprofits and service-based firms. Reviewers highlight its drag-and-...load more

Wrike is a project management platform used by small businesses in IT services, marketing, and education to manage tasks, workflows, and timelines. Users highlight its dashboards and collaboration tools as standout features, while some cite a steep l...load more

ActiveCampaign helps small businesses automate email campaigns, manage contacts, and personalize outreach across channels. Its most used by marketing and administrative teams in service-based industries. Its automation depth and segmentation tools ar...load more

NetSuite is a cloud-based enterprise-resource-planning system (ERP) used by small businesses in IT services, accounting, and retail to manage financials, billing, and reporting. Users highlight its real-time reporting and automation as key benefits b...load more

Recruiting solution that enables businesses to create a brand page, attract talent, and hire qualified candidates.

Odoo helps businesses manage inventory across warehouses with barcode scanning and real-time tracking. Its most used by small firms in retail, consumer services, supply chain, and construction. Your team can benefit from Odoos modular design and its ...load more

Bitrix24 helps small businesses manage customer relationships, tasks, and internal communication from a single platform. Its most used by administrative and marketing teams working daily across CRM and project workflows. Reviewers value its task sche...load more

EngageBay CRM helps businesses manage customer relationships, automate marketing, and streamline outreach. Its most used by marketing, IT services, and software services teams. Your team will value its contact management and campaign tools, though re...load more

Act! helps small businesses manage customer relationships, track interactions, and organize contact data with customizable workflows. Sales and admin teams rely on it for daily scheduling and contact management. Reviewers value its contact database a...load more

The best CRM for advocates. Manage Contacts, Projects & Timesheets all right inside your Outlook and Teams.