RingEX vs Zoom Phone Comparison: Everything You Need to Know Before Choosing

Explore a comprehensive comparison of RingEX and Zoom Phone to understand how they differ in features, pricing, category, and overall performance. Whether you're evaluating software for a small team or a growing enterprise, this guide helps you identify the solution that best aligns with your needs.

RingEX Vs Zoom Phone: Compare Features, Pricing & Overall Value

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RingEX logo
RingEX

Complete cloud phone system that is easy to set up and easy to manage.

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Zoom Phone logo
Zoom Phone

Built on Zoom's platform, Zoom's full-featured cloud phone consolidates business communication and collaboration into a single system.

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General Information
Overview
RingEX is the unified communications as a service offering from RingCentral, the product formerly branded RingCentral MVP, providing a complete cloud phone system combined with messaging and video. It is designed for organisations that want to replace on-premise PBX hardware with a service that is easy to set up, manage and scale. Traditional phone systems require specialist maintenance, are difficult to extend to remote workers and seldom integrate well with modern business applications. RingEX addresses this by delivering business telephony over the internet, allowing employees to make and receive calls on desktop and mobile apps or desk phones from any location, while administrators configure numbers, users and call flows from a web-based portal. Its approach combines phone, team messaging and video meetings in a single application, reducing the number of communication tools organisations need to procure and support across a dispersed workforce. Telephony features include local, toll-free and international numbers, auto-attendants and interactive voice response menus, call routing and queues, call forwarding, voicemail with transcription, call recording, conference calling and business SMS. Team messaging and video meetings are built into the same app, and AI capabilities provide features such as call summaries, transcription and meeting notes. Analytics dashboards give administrators insight into call volumes, quality of service and user adoption. RingEX integrates with a very wide range of applications, including Microsoft 365, Microsoft Teams, Google Workspace, Salesforce, HubSpot, Zendesk and Slack, and offers open APIs for custom development. The service is backed by global data centres and service level commitments aimed at high availability. It targets small businesses through to large enterprises across sectors such as healthcare, financial services, retail, education and professional services. Pricing starts from around USD 30 per user per month with a free trial available; there is no permanently free version.
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Built on Zoom's easy, reliable, and secure platform, Zooms full-featured cloud phone consolidates all business communication and collaboration into a single system. Available in 40+ countries, with expandable coverage through a bring-your-own-carrier offering, Zoom Phone supports inbound and outbound calling through the public switched telephone network (PSTN).
Pricing
Price
$30/Per Month
$10/Per Month
Free Trial
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Vendor Details
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Features
Access Controls/Permissions
Collaboration Tools
Communication Management
Video Conferencing
Automated Attendant
Call Logging
Call Monitoring
Call Recording
Call Routing
Call Transfer
Mobile Access
Virtual Call Center
Voice Mail
Automatic Call Distribution
Call Center Management
Caller ID
Automated Attendant
Call Logging
Call Monitoring
Call Recording
Call Routing
Call Transfer
Mobile Access
Virtual Call Center
Voice Mail
IVR
Alerts/Notifications
Video Conferencing
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Videos
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Frequently Asked Questions RingEX vs Zoom Phone

RingEX and Zoom Phone differ in their features, pricing, user experience, integrations, deployment options, and overall capabilities. The right choice depends on your business goals, team size, budget, and specific requirements. Compare both solutions side by side to understand which platform better fits your needs.

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RingEX vs Zoom Phone Comparison | Features, Pricing & Reviews | Krowdbase