Best Telephony Software for 2026 - Krowdbase
Telephony helps organizations gain real-time visibility to prioritize the right work while aligning stakeholders around clear responsibilities and outcomes. Instead of stitching together point tools, a dedicated telephony platform centralizes workflows, data, and communication so decisions move faster and errors drop. Teams across finance and compliance teams that need audit trails see immediate gains from consistent processes, governed access, and reliable records of who did what and when. Krowdbase lists the best Telephony Software with pricing, features, screenshots, and demos. Compare vendors easily to find the right fit for your team size, industry, and budget.
During evaluation, focus on configurability, admin effort, reporting depth, and how well it integrates with open APIs and webhooks for extensibility. Selecting the right telephony solution today sets a durable foundation for scale, resilience, and measurable ROI over time. Clear pricing and transparent roadmaps help teams adopt confidently.
21 Softwares | Rankings updated: Jan 13, 2026
Top 5 Telephony Software
Explore top Telephony Softwares with features, pricing, screenshots, and videos
Zendesk Suite
Zendesk Suite helps small businesses manage customer support across email, chat, and messaging channels. Its most used by IT services and software services teams handling daily ticketing workflows. Reviewers highlight its structured ticket...load more
Zoho Desk
Zoho Desk helps small businesses manage customer support across email, chat, and social media platforms. Its most used by administrative and IT teams in service-oriented firms. Reviewers value its ticket management and automation tools, though...load more
Bitrix24
Bitrix24 helps small businesses manage customer relationships, tasks, and internal communication from a single platform. Its most used by administrative and marketing teams working daily across CRM and project workflows. Reviewers value its task...load more
Nextiva
Nextiva is a VoIP call center platform popular among small businesses in insurance, construction, and real estate. It streamlines call management with tools like voicemail-to-email and custom call routing. Setup is quick, and reliability is strong....load more
Ringover
Set up a cloud communication system in a few minutes using one simple, user-friendly platform no technical expertise needed. Reach and engage customers with unlimited calls to 110 countries with Ringover. Route calls to the right agents at the...load more
Talkdesk
Talkdesk is next-generation cloud-based call center software that helps you connect with your customers. The easy-to-use interface offers robust functionality with advanced features, comprehensive reporting and seamless integrations with 25+...load more
Google Voice
Voice calling solution that offers voicemail transcription, number assignments, call forwarding, ring groups, and more.
VoIP.ms
VoIP.ms is a Canadian voice-over-internet protocol (VoIP) bring-your-own-device provider headquartered in Canada. VoIP.ms provides a vast range of standard telephony features, as well as enhanced communication features to simplify both business and...load more
GoTo Connect
We built the GoTo Connect platform to help your business grow. Its the ideal cloud-based phone system and customer engagement software to modernize your communications, centralize your interactions and effortlessly elevate your customer experiences....load more