Best Telephony Software for 2026 - Krowdbase

**Call Center Solutions by SparkTG Unified Communication Provider** Maximize your call center efficiency and deliver an exceptional customer experience with SparkTG's Unified Communication solutions. Empower your agents to connect with more prospect...load more

Move to the cloud with AVOXI's powerful and reliable voice and messaging services managed all within one platform.

Zendesk Suite helps small businesses manage customer support across email, chat, and messaging channels. Its most used by IT services and software services teams handling daily ticketing workflows. Reviewers highlight its structured ticket management...load more

Zoho Desk helps small businesses manage customer support across email, chat, and social media platforms. Its most used by administrative and IT teams in service-oriented firms. Reviewers value its ticket management and automation tools, though report...load more

Complete cloud phone system that is easy to set up and easy to manage.

Bitrix24 helps small businesses manage customer relationships, tasks, and internal communication from a single platform. Its most used by administrative and marketing teams working daily across CRM and project workflows. Reviewers value its task sche...load more

Nextiva is a VoIP call center platform popular among small businesses in insurance, construction, and real estate. It streamlines call management with tools like voicemail-to-email and custom call routing. Setup is quick, and reliability is strong. W...load more

Set up a cloud communication system in a few minutes using one simple, user-friendly platform no technical expertise needed. Reach and engage customers with unlimited calls to 110 countries with Ringover. Route calls to the right agents at the right...load more

Talkdesk is next-generation cloud-based call center software that helps you connect with your customers. The easy-to-use interface offers robust functionality with advanced features, comprehensive reporting and seamless integrations with 25+ business...load more

Voice calling solution that offers voicemail transcription, number assignments, call forwarding, ring groups, and more.

VoIP.ms is a Canadian voice-over-internet protocol (VoIP) bring-your-own-device provider headquartered in Canada. VoIP.ms provides a vast range of standard telephony features, as well as enhanced communication features to simplify both business and r...load more

Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.

We built the GoTo Connect platform to help your business grow. Its the ideal cloud-based phone system and customer engagement software to modernize your communications, centralize your interactions and effortlessly elevate your customer experiences. ...load more

NICE CXone Mpower is a cloud platform with native applications for ACD/IVR, omnichannel routing, workforce engagement management, knowledge management, digital and self-service channels, interaction analytics, and AI models for automation and continu...load more

Dialpad is a cloud-based VoIP and call center platform used primarily by small businesses with daily communication needs. Its mobile access and call recording features stand out, though users consistently flag support responsiveness and call transfer...load more

Twilio is a trusted and reliable partner for businesses looking to improve their communication capabilities.

Five9 Cloud Contact Center - Predictive, Power, Progressive and Preview Dialers, Inbound, Chat, Call Recording, and CRM integrations.

3CX is an open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry. With 3CX employees can work efficiently from anywhere. Video conferencing, live chat, mobile apps and advanced co...load more

Aircall is a cloud-based call center solution used mainly by small businesses in software services, retail, and IT. It stands out for its ease of use, CRM integrations, and reliable call recording. However, some reviewers note sound quality and billi...load more

Convoso is designed for outbound sales. Customers using Convoso have experienced 300% increase in contact rates and 30% in revenue.

Keep personal and business calls separate by adding a business line to your existing device. Grasshopper is a virtual phone system for SMB's. Get a local, toll free, or vanity number, or port your own number! Forward calls, use mobile and desktop app...load more

Textedly is an SMS marketing platform for mass text communication, allowing users to send bulk texts, schedule campaigns, collect SMS opt-ins, and engage in two-way conversations. It supports 300-character messages, exceeding standard SMS limits, and...load more

The cost-effective, business platform offers a plug-and-play service that runs on your high-speed internet. You get 40+ business-critical features, mobile integration, and built-in collaboration tools with Amazon Chime Pro. Activation is easy, no ons...load more

8x8 Work is an all-in-one collaboration hub for phone, video, and messaging. It brings robust and secure unified communication and collaboration experiences to every employee, with the convenience of doing more from anywhere on any device. 8x8 Work g...load more

Kixie's advanced Multi-line Power Dialer (Auto Dialer) leverages AI-human voice detection to ensure your agents are connected with leads and not machines. Combined with advanced local presence dialing and automatic spam-risk reduction, your connectio...load more