XCALLY vs Exotel Comparison | Features, Pricing & Reviews | Krowdbase

XCALLY vs Exotel Comparison: Everything You Need to Know Before Choosing

Explore a comprehensive comparison of XCALLY and Exotel to understand how they differ in features, pricing, category, and overall performance. Whether you're evaluating software for a small team or a growing enterprise, this guide helps you identify the solution that best aligns with your needs.

XCALLY Vs Exotel: Compare Features, Pricing & Overall Value

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XCALLY logo
XCALLY

Customer Care Suite integrated with Asterisk Open Source PBX. Multi channel solution for Inbound, Outbound and Blended Contact Centers.

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Exotel logo
Exotel

India truly connected customer conversation platform lets you deliver the best CX. Become the brand that your customers love!

General Information
Overview
XCALLY is a powerful Customer Service Platform for Inbound, Outbound, and Blended Contact Centers built on Asterisk. Engage your customers with Motion s unique technology multichannel, real-time, efficient, and AI-driven. Deliver an exceptional Customer Journey across Voice, Web Chat, Email, SMS, and Digital channels. Leverage advanced features like Contact Management, a Predictive Dialer, and the Cally Square IVR Designer. Automate tasks, gain actionable insights, and enhance service delivery with Artificial Intelligence. Designed for maximum flexibility, XCALLY offers both on-premise and cloud deployment options, ensuring businesses can prioritize data security and privacy. Whether hosting on private servers or leveraging a secure cloud environment, XCALLY safeguards sensitive information at every step.
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Exotel is the emerging market s leading customer conversation platform and business-focused virtual telecom operator. Since its 2011 inception, Exotel's connected conversation platform has powered over 70 million daily conversations for 7000+ businesses across India, SE Asia, and MEA. Today, its omnichannel contact center, communication API suite, and conversational AI platforms are vital in managing customer conversations for rapidly growing businesses in these regions.
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Pricing
Price
€29/Per Month
$200/One Time
Free Trial
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Vendor Details
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Founded
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Features
Automatic Call Distribution
Call Center Management
Call Monitoring
Call Recording
Call Routing
Computer Telephony Integration
Predictive Dialer
Reporting/Analytics
Automated Attendant
Call Logging
Call Transfer
Voice Mail
Contact Management
Queue Management
Auto-Dialer
Automated Routing
Call Logging
Call Monitoring
Call Recording
Call Routing
Call Transfer
Caller ID
Contact Management
Queue Management
Reporting/Analytics
Automatic Call Distribution
Call Center Management
Call Monitoring
Contact Management
Recording
Reporting & Statistics
Voice Mail
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Frequently Asked Questions XCALLY vs Exotel

XCALLY and Exotel differ in their features, pricing, user experience, integrations, deployment options, and overall capabilities. The right choice depends on your business goals, team size, budget, and specific requirements. Compare both solutions side by side to understand which platform better fits your needs.

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