Exotel – Features, Pricing & Reviews 2026 | Krowdbase
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Exotel

India truly connected customer conversation platform lets you deliver the best CX. Become the brand that your customers love!

What is Exotel?

Exotel is the emerging market s leading customer conversation platform and business-focused virtual telecom operator. Since its 2011 inception, Exotel's connected conversation platform has powered over 70 million daily conversations for 7000+ businesses across India, SE Asia, and MEA. Today, its omnichannel contact center, communication API suite, and conversational AI platforms are vital in managing customer conversations for rapidly growing businesses in these regions.

Screenshots

screenshot of Exotel
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Video

Features

Call Logging
Call Monitoring
Call Recording
Call Routing
Call Transfer
Caller ID
Contact Management
Queue Management
Reporting/Analytics
Automatic Call Distribution
Call Center Management
Recording
Reporting & Statistics
Voice Mail
Agent Interface
Auto-Dialer
Automated Routing
Chatbot
IVR
2-Way Messaging
Campaign Scheduling
Mass Texting
Message Personalization
Scheduled Messaging

FAQ

Pricing

Starting at:

$200/one time

Free Trial Available

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