Bright Pattern
Leading provider of AI-powered omnichannel cloud contact center software.
What is Bright Pattern?
Bright Pattern provides the simplest and most powerful AI-powered omnichannel contact center software and omnichannel QM that can be deployed quickly and nimbly by business users without costly professional services. Bright Pattern allows companies to offer an effortless and personal customer experience across voice, text, chat, email, video, messengers, and bots.
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The official website of Bright Pattern is https://www.brightpattern.com/call-center-software/
Bright Pattern provides the simplest and most powerful AI-powered omnichannel contact center software and omnichannel QM that can be deployed quickly and nimbly by business users without costly professional services. Bright Pattern allows companies to offer an effortless and personal customer experience across voice, text, chat, email, video, messengers, and bots.
Bright Pattern belongs to the Auto Dialer, Call Center, Contact Center, Customer Experience, Customer Service, IVR, Predictive Dialer, Server Management, VoIP category.
Bright Pattern offers features such as Automatic Call Distribution, Call Center Management, Call Monitoring, Call Recording, Call Routing, Caller ID, Computer Telephony Integration, Predictive Dialer, Reporting/Analytics, Call Logging, Call Transfer, Contact Management, Queue Management, Agent Interface, Auto-Dialer, Automated Routing, Chatbot, IVR, Quality Management, Customizable Fields, Customizable Forms, Customizable Templates, Feedback Management, Negative Feedback Management, Real-Time Notifications, Survey/Poll Management, Surveys & Feedback, Alerts/Escalation, CRM, Dashboard, Inbox Management, Knowledge Base Management, Reporting & Statistics, Voice Mail, Lead Management, Real-Time Monitoring, Mobile Access.
Yes, Bright Pattern offers a free trial.
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