
Bright Pattern
Leading provider of AI-powered omnichannel cloud contact center software.
What is Bright Pattern?
Screenshots




Video
Categories
Features
FAQ
The official website of Bright Pattern is https://www.brightpattern.com/call-center-software/
Bright Pattern belongs to the Auto Dialer, Call Center, Contact Center, Customer Experience, Customer Service, IVR, Predictive Dialer, Server Management, VoIP category.
Bright Pattern offers features such as Automatic Call Distribution, Call Center Management, Call Monitoring, Call Recording, Call Routing, Caller ID, Computer Telephony Integration, Predictive Dialer, Reporting/Analytics, Call Logging, Call Transfer, Contact Management, Queue Management, Agent Interface, Auto-Dialer, Automated Routing, Chatbot, IVR, Quality Management, Customizable Fields, Customizable Forms, Customizable Templates, Feedback Management, Negative Feedback Management, Real-Time Notifications, Survey/Poll Management, Surveys & Feedback, Alerts/Escalation, CRM, Dashboard, Inbox Management, Knowledge Base Management, Reporting & Statistics, Voice Mail, Lead Management, Real-Time Monitoring, Mobile Access.
Yes, Bright Pattern offers a free trial.