Callbox
Cloud PBX for Full Collaboration and Contact Center integrated with Microsoft Teams and Google Workspace
What is Callbox?
Cloud PBX for Full Collaboration and Contact Center integrated with Microsoft Teams and Google Workspace The most complete and cost-effective on the market, with hundreds of resources including: Full Collaboration (Calling, Chat and Meeting) Omnichannel Mobile Apps Call Recording Call Transcription Self-service and IVR Contact Center (active and receptive) Reports and Monitoring
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Features
FAQ
The official website of Callbox is https://www.l5.com.br/
Cloud PBX for Full Collaboration and Contact Center integrated with Microsoft Teams and Google Workspace The most complete and cost-effective on the market, with hundreds of resources including: Full Collaboration (Calling, Chat and Meeting) Omnichannel Mobile Apps Call Recording Call Transcription Self-service and IVR Contact Center (active and receptive) Reports and Monitoring
Callbox belongs to the Call Accounting, Call Center, Call Center Workforce Management, Call Recording, Call Tracking, Chatbot, Cloud Communication Platform, Cloud PBX, Customer Support, Help Desk, Internal Communications, Live Chat, Screen Sharing, Service Desk, Speech Analytics, Video Conferencing, Web Conferencing category.
Callbox offers features such as Call Duration, Call Logging, Call Monitoring, Call Recording, Caller ID, Inbound Reporting, Outbound Reporting, Unattended Call Management, Call Routing, Call Transfer, Contact Management, Queue Management, Reporting/Analytics, Agent Interface, Employee Scheduling, For Call Centers, Labor Forecasting, Automatic Call Distribution, Call Center Management, Call Transcription, Computer Telephony Integration, Recording, Reporting & Statistics, Voice Mail, CRM, Automated Responses, Chatbot, Code-free Development, Customer Support, Audio/Video Conferencing, Chat/Messaging, Fax Management, IVR, Alerts/Notifications, Communication Management, Video Conferencing, Customer Database, Live Chat, Multi-Channel Communication, Alerts/Escalation, Automated Routing, Prioritization, Real-Time Notifications, Self Service Portal, Service Level Agreement (SLA) Management, Activity/News Feed, Employee Database, Meeting Management, Real-Time Chat, Screen Sharing, Mobile Access, Real-time Consumer-facing Chat, Support Ticket Management, Transcripts/Chat History, Real Time Screen Sharing, Incident Management, Remote Access/Control, Surveys & Feedback, Private Chat, Two Way Audio & Video.
No, Callbox does not offer a free trial.
Pricing
Starting at:
USD 34/per month
Free Trial Available
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