Confides – Features, Pricing & Reviews 2026 | Krowdbase
Confides logo

Confides

An online application that allows servicing tight communities while preserving the anonymity of the users of those communities

What is Confides?

IncognitoDesk is a Help Desk and Customer Service platform created to connect you with your community. Your community can be made up of users, customers, employees, neighbours, etc. IncognitoDesk allows its members to easily reach your organization and its services through SMS, Email, WhatsApp, Facebook Messenger, etc. What makes it perfect for you? Our platform has anonymity built-in (but optional), so you can keep your contacts identities confidential.

Video

Features

Multi-Channel Communication
SMS Messaging
Alerts/Notifications
Chat/Messaging
Customer History
Interaction Tracking
On-Demand Communications
Inbox Management
Access Controls/Permissions
Real-Time Notifications
Self Service Portal

FAQ

Pricing

Starting at:

USD 15/per month

Free Trial Available

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