
Confides
An online application that allows servicing tight communities while preserving the anonymity of the users of those communities
What is Confides?
IncognitoDesk is a Help Desk and Customer Service platform created to connect you with your community. Your community can be made up of users, customers, employees, neighbours, etc. IncognitoDesk allows its members to easily reach your organization and its services through SMS, Email, WhatsApp, Facebook Messenger, etc. What makes it perfect for you? Our platform has anonymity built-in (but optional), so you can keep your contacts identities confidential.
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FAQ
IncognitoDesk is a Help Desk and Customer Service platform created to connect you with your community. Your community can be made up of users, customers, employees, neighbours, etc. IncognitoDesk allows its members to easily reach your organization and its services through SMS, Email, WhatsApp, Facebook Messenger, etc. What makes it perfect for you? Our platform has anonymity built-in (but optional), so you can keep your contacts identities confidential.
Confides belongs to the Conversational Marketing Platform, Customer Communications Management, Customer Service, Help Desk category.
Confides offers features such as Multi-Channel Communication, SMS Messaging, Alerts/Notifications, Chat/Messaging, Customer History, Interaction Tracking, On-Demand Communications, Inbox Management, Access Controls/Permissions, Real-Time Notifications, Self Service Portal.
No, Confides does not offer a free trial.
Pricing
Starting at:
USD 15/per month
Free Trial Available
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