ConVox – Features, Pricing & Reviews 2026 | Krowdbase
ConVox logo

ConVox

ConVox boosts call centre efficiency with AI-driven omnichannel solutions. Discover review & connect to transform your customer service

What is ConVox?

ConVox is a next-generation Call Centre solution designed to transform customer engagement with AI-powered omnichannel communication. From voice, email, chat, and WhatsApp to social media, ConVox unifies all interactions in one intelligent platform, enabling faster resolutions, improved agent productivity, and enhanced customer satisfaction. With advanced features like predictive dialers, skill-based routing, real-time analytics, and CRM integrations, it empowers call centres to handle high volumes with ease while maintaining service quality. Trusted by BFSI, BPO, Healthcare, Retail, and Enterprises worldwide, ConVox ensures scalability, data security, and compliance. Explore how ConVox can streamline your operations connect with us today, share your review on Gartner, Capterra, or GetApp, and experience the difference in customer engagement.

Video

Features

Call Logging
Call Monitoring
Call Recording
Call Routing
Call Transfer
Caller ID
Contact Management
Queue Management
Reporting/Analytics
Automatic Call Distribution
Call Center Management
Computer Telephony Integration
CRM
Voice Mail
Automated Responses
Chatbot
Natural Language Processing
Auto-Dialer
Automated Routing
IVR
Alerts/Escalation
Multi-Channel Communication
Knowledge Base Management
Support Ticket Management

FAQ

The official website of ConVox is http://www.deepijatel.com/

Pricing

Pricing not available

Reviews(0)

Write a review

ConVox alternatives

TeamViewer
TeamViewer logo

TeamViewer

TeamViewer is widely used by small businesses for remote support and desktop access, especially in IT and software services. It stands out for its secure access controls and screen sharing, though pricing and support policies are common concerns....load more

Free Trial AvailableStarting at: USD 24.9/per month
Webex Suite
Webex Suite logo

Webex Suite

Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform with artificial intelligence features built-in. With 8 powerful individual workloads Webex Suite brings together Meetings,...load more

Free Trial Not AvailableStarting at: USD 25/per month
Zoho CRM
Zoho CRM logo

Zoho CRM

Zoho CRM is a customer relationship management (CRM) tool primarily used by small businesses in IT services, marketing, and software. It helps teams manage leads, automate sales workflows, and centralize customer data. Reviewers highlight its...load more

Free Trial AvailableStarting at: USD 14/per month
Dynamics 365
Dynamics 365 logo

Dynamics 365

Krowdbase Shortlist

Dynamics 365 helps manage customer relationships, business operations, and reporting through centralized tools. Its most used by administrative and IT teams in software services and support roles. Its contact database and integrated business...load more

Free Trial AvailableStarting at: USD 50/per month
Zendesk Suite
Zendesk Suite logo

Zendesk Suite

Zendesk Suite helps small businesses manage customer support across email, chat, and messaging channels. Its most used by IT services and software services teams handling daily ticketing workflows. Reviewers highlight its structured ticket...load more

Free Trial AvailableStarting at: USD 55/per month
Freshdesk
Freshdesk logo

Freshdesk

Freshdesk is a help desk platform used by small businesses in IT and education. It helps teams manage support tickets across channels, with strengths in automation and collaboration. Users value ticket tracking and real-time chat, but cite limits in...load more

Free Trial AvailableStarting at: USD 18/per month
Pipedrive
Pipedrive logo

Pipedrive

Pipedrive is a customer relationship management (CRM) tool built for small businesses in industries such as IT, marketing, and finance. It supports sales, marketing, and admin teams in managing leads and pipelines through visual drag-and-drop...load more

Free Trial AvailableStarting at: USD 14/per month
Zoho Desk
Zoho Desk logo

Zoho Desk

Zoho Desk helps small businesses manage customer support across email, chat, and social media platforms. Its most used by administrative and IT teams in service-oriented firms. Reviewers value its ticket management and automation tools, though...load more

Free Trial AvailableStarting at: USD 9/per month
Writesonic
Writesonic logo

Writesonic

Writesonic is an AI-powered writing platform with a mission to empower everyone in the world to create any form of content 10X faster. It's like Canva for writing, with tools that simplify the process of creating, editing, and publishing...load more

Free Trial Not AvailableStarting at: USD 1/free plan
BeyondTrust Remote Support
BeyondTrust Remote Support logo

BeyondTrust Remote Support

BeyondTrust Remote Support (formerly Bomgar Remote Support) enables secure, instant remote support to customers using Windows, Mac, Android, iOS, or other devices, whether or not they are on the corporate network. Users can fix end systems or...load more

Free Trial Not AvailableStarting at: USD 1995/per month