Desk Manager
Krowdbase ShortlistDesk Manager is a Brazilian company that offers an ESM platform on a global scale that facilitates operation and management.
What is Desk Manager?
Desk Manager is a Brazilian company that offers an ESM platform on a global scale that facilitates operation and management. With more than ten years of experience in the market and more than 500 active customers on various business fronts, the company provides automation, simplification and facilitation of ticket and activity management. The solution, which has a suite of 12 multifunctional applications, such as Microsoft Teams Premium with ChatGPT from OpenAI, guarantees less time answering calls for more time achieving results. With the purpose of simplifying governance, Desk Manager was accelerated by Endeavor and built one of the largest innovation cases with Eurofarma, serving major brands, including Porsche, Cobasi, Komatsu, Unisys and Dia Supermercados.
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The official website of Desk Manager is https://deskmanager.com.br/
Desk Manager is a Brazilian company that offers an ESM platform on a global scale that facilitates operation and management. With more than ten years of experience in the market and more than 500 active customers on various business fronts, the company provides automation, simplification and facilitation of ticket and activity management. The solution, which has a suite of 12 multifunctional applications, such as Microsoft Teams Premium with ChatGPT from OpenAI, guarantees less time answering calls for more time achieving results. With the purpose of simplifying governance, Desk Manager was accelerated by Endeavor and built one of the largest innovation cases with Eurofarma, serving major brands, including Porsche, Cobasi, Komatsu, Unisys and Dia Supermercados.
Desk Manager belongs to the Help Desk, ITSM, Service Desk category.
Desk Manager offers features such as Access Controls/Permissions, Alerts/Escalation, Automated Routing, Multi-Channel Communication, Prioritization, Real-Time Notifications, Reporting/Analytics, Self Service Portal, Service Level Agreement (SLA) Management, Alerts/Notifications, Asset Tracking, Configuration Management, Inventory Management, Service Catalog, Support Ticket Management, Knowledge Base Management, Remote Access/Control.
No, Desk Manager does not offer a free trial.
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