etrack1
GDPR-compliant ticketing system that helps businesses with knowledge base management, multi-channel communication, and more.
What is etrack1?
GDPR-compliant ticketing system that helps businesses with knowledge base management, multi-channel communication, and more. etrack1 is for customer centres with passionate customer service managers and employees who find that shared Outlook folders, or their current ticketing / CRM / telephone system, offers more challenges than solutions. etrack1 is for customer service managers and employees who know they can provide much better service and do their work significantly more efficient if they have the best available tools. etrack1 is for customer service managers and employees who need our experience from hundreds of implementations. For those who do not want to buy technology from one place, implementation from another and get support from a third. etrack1 is for customer service managers and employees who want to develop their customer service, and who have recognised that they can't do this without the best tools and a dedicated business partner.
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The official website of etrack1 is http://etrack1.com/
GDPR-compliant ticketing system that helps businesses with knowledge base management, multi-channel communication, and more. etrack1 is for customer centres with passionate customer service managers and employees who find that shared Outlook folders, or their current ticketing / CRM / telephone system, offers more challenges than solutions. etrack1 is for customer service managers and employees who know they can provide much better service and do their work significantly more efficient if they have the best available tools. etrack1 is for customer service managers and employees who need our experience from hundreds of implementations. For those who do not want to buy technology from one place, implementation from another and get support from a third. etrack1 is for customer service managers and employees who want to develop their customer service, and who have recognised that they can't do this without the best tools and a dedicated business partner.
etrack1 belongs to the Call Center, Chatbot, Complaint Management, Contact Center, Customer Communications Management, Customer Engagement, Customer Experience, Customer Satisfaction, Customer Service, Customer Support, Help Desk, ITSM, Live Chat, Service Desk category.
etrack1 offers features such as Call Routing, Queue Management, Alerts/Escalation, Email Management, Knowledge Base Management, Live Chat, Prioritization, Support Ticket Management, Customer History, Multi-Channel Communication, Engagement Tracking, Third-Party Integrations, Customizable Templates, Real-Time Notifications, Surveys & Feedback, Data Import/Export, CRM, Inbox Management, Reporting & Statistics, Self Service Portal.
No, etrack1 does not offer a free trial.
Pricing
Starting at:
Euro 80/per year
Free Trial Available
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