etrack1 – Features, Pricing & Reviews 2026 | Krowdbase
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etrack1

GDPR-compliant ticketing system that helps businesses with knowledge base management, multi-channel communication, and more.

What is etrack1?

GDPR-compliant ticketing system that helps businesses with knowledge base management, multi-channel communication, and more. etrack1 is for customer centres with passionate customer service managers and employees who find that shared Outlook folders, or their current ticketing / CRM / telephone system, offers more challenges than solutions. etrack1 is for customer service managers and employees who know they can provide much better service and do their work significantly more efficient if they have the best available tools. etrack1 is for customer service managers and employees who need our experience from hundreds of implementations. For those who do not want to buy technology from one place, implementation from another and get support from a third. etrack1 is for customer service managers and employees who want to develop their customer service, and who have recognised that they can't do this without the best tools and a dedicated business partner.

Screenshots

screenshot of etrack1
screenshot of etrack1screenshot of etrack1

Features

Call Routing
Queue Management
Alerts/Escalation
Email Management
Knowledge Base Management
Live Chat
Prioritization
Support Ticket Management
Customer History
Multi-Channel Communication
Engagement Tracking
Third-Party Integrations
Customizable Templates
Real-Time Notifications
Surveys & Feedback
Data Import/Export
CRM
Inbox Management
Reporting & Statistics
Self Service Portal

FAQ

The official website of etrack1 is http://etrack1.com/

Need help choosing this software?

Have questions about features, pricing, integrations, or implementation? Send an enquiry to the vendor and get the information you need.

Make Enquiry

Pricing

Starting at:

€80/per year

Free Trial Available

Reviews(0)

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