Fixzy Assist
Agents can see what their customers see through their smartphone cameras, and visually guide them to resolutions.
What is Fixzy Assist?
Fixzy Assist empowers technicians or call centres using their mobile or desktop to quickly connect to a consumer with a live auditable video, for problem resolution, measurements, maintenance checks and emergencies, reducing spend and improving customer experience. The complete cradle to grave experience allows the platform to be used by a technician onsite driving up first time fix rates and provides 3d digital twins with full auditing efficiencies.
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FAQ
The official website of Fixzy Assist is http://www.fixzyassist.com/
Fixzy Assist empowers technicians or call centres using their mobile or desktop to quickly connect to a consumer with a live auditable video, for problem resolution, measurements, maintenance checks and emergencies, reducing spend and improving customer experience. The complete cradle to grave experience allows the platform to be used by a technician onsite driving up first time fix rates and provides 3d digital twins with full auditing efficiencies.
Fixzy Assist belongs to the Artificial Intelligence, Augmented Reality, Call Center, Customer Experience, Deep Learning, Remote Support category.
Fixzy Assist offers features such as API, Multi-Language, Process/Workflow Automation, Reporting/Analytics, Third-Party Integrations, 3D Objects, Virtual Reality, Call Logging, Call Recording, Call Routing, Call Transfer, Queue Management, Feedback Management, Image Analysis, ML Algorithm Library, Model Training, Neural Network Modeling, Chat/Messaging, File Sharing, Real-Time Chat, Remote Access/Control, Screen Sharing.
No, Fixzy Assist does not offer a free trial.
Pricing
Starting at:
Pound 19.5/per month
Free Trial Available
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