Gleap
The best AI-first customer support and feedback platform.
What is Gleap?
Cloud-based customer feedback platform that combines multiple tools for product improvement and customer support. Gleap features visual bug reporting functionality that captures technical and visual data for troubleshooting, an AI-first chatbot, Kai that provides customer support, and a product roadmap system for tracking feature requests. Gleap also includes a knowledge base builder, live chat capabilities, and marketing automation tools designed to enhance customer engagement through targeted messaging. The platform integrates surveys for collecting user insights, release notes to inform users about new features, and custom chatbots that can be created without coding requirements.
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Cloud-based customer feedback platform that combines multiple tools for product improvement and customer support. Gleap features visual bug reporting functionality that captures technical and visual data for troubleshooting, an AI-first chatbot, Kai that provides customer support, and a product roadmap system for tracking feature requests. Gleap also includes a knowledge base builder, live chat capabilities, and marketing automation tools designed to enhance customer engagement through targeted messaging. The platform integrates surveys for collecting user insights, release notes to inform users about new features, and custom chatbots that can be created without coding requirements.
Gleap belongs to the Bug Tracking, Chatbot, Conversational AI Platform, Customer Satisfaction, Customer Support, Issue Tracking, Lead Capture, Live Chat category.
Gleap offers features such as Knowledge Base Management, Real-Time Notifications, Ticket Management, Workflow Management, AI/Machine Learning, Automated Responses, Chatbot, Customer Support, Customizable Branding, Natural Language Processing, Live Chat, Multi-Channel Communication, Reporting/Analytics, Customizable Forms, Customizable Templates, Data Import/Export, Survey/Poll Management, Third-Party Integrations, Customer Database, Email Management, Queue Management, Dashboard, Reporting & Statistics, Task Management, Chat/Messaging, Real-time Consumer-facing Chat, Support Ticket Management.
No, Gleap does not offer a free trial.
Pricing
Starting at:
USD 39/per month
Free Trial Available
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