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Gleap

The best AI-first customer support and feedback platform.

What is Gleap?

Cloud-based customer feedback platform that combines multiple tools for product improvement and customer support. Gleap features visual bug reporting functionality that captures technical and visual data for troubleshooting, an AI-first chatbot, Kai that provides customer support, and a product roadmap system for tracking feature requests. Gleap also includes a knowledge base builder, live chat capabilities, and marketing automation tools designed to enhance customer engagement through targeted messaging. The platform integrates surveys for collecting user insights, release notes to inform users about new features, and custom chatbots that can be created without coding requirements.

Screenshots

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Video

Features

Knowledge Base Management
Real-Time Notifications
Ticket Management
Workflow Management
AI/Machine Learning
Automated Responses
Chatbot
Customer Support
Customizable Branding
Natural Language Processing
Live Chat
Multi-Channel Communication
Reporting/Analytics
Customizable Forms
Customizable Templates
Data Import/Export
Survey/Poll Management
Third-Party Integrations
Customer Database
Email Management
Queue Management
Dashboard
Reporting & Statistics
Task Management

FAQ

Need help choosing this software?

Have questions about features, pricing, integrations, or implementation? Send an enquiry to the vendor and get the information you need.

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Pricing

Starting at:

$39/per month

Free Trial Available

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Gleap – Features, Pricing & Reviews 2026 | Krowdbase