Helpdesk 365 – Features, Pricing & Reviews 2026 | Krowdbase
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Helpdesk 365

Cloud-based helpdesk solution for Teams, Outlook, and SharePoint, letting users create, track, and manage tickets in Microsoft 365.

What is Helpdesk 365?

Helpdesk 365 for SharePoint & Microsoft Teams is a ticketing system specifically designed for the Microsoft 365 ecosystem. Recommended by our clients and G2 for its easy-to-use UI, simplicity, security, and customizable helpdesk solutions, it automates the ticketing process effortlessly while remaining affordable for SMEs. Top-rated helpdesk software with top features and easiest UI/UX: 1.(Multiple AI-Integrations) 2.(Custom Forms) 3.(Microsoft Ecosystem Integration) 4.(Modern View) 5.(Chatbot Bubble 365) 6.(Ticket Splitting & Merging) 7.(Multilevel Sub-service) 8.(Multiple SLA choices) 9.(Condition-based columns) 10.(Rules & Automation) Get Started Today: Go to our website (apps365.com/best-helpdesk-ms-teams-sharepoint-ticketing-system/) and start your free, fully featured 14-day trial of SharePoint Helpdesk 365 for one Microsoft 365 tenant. You can turn your trial into a full version by purchasing a license from our website. To know more similar products, visit Apps365.com

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Features

Access Controls/Permissions
Alerts/Escalation
Automated Routing
Multi-Channel Communication
Prioritization
Real-Time Notifications
Reporting/Analytics
Self Service Portal
Service Level Agreement (SLA) Management
Help Desk Management
Incident Management
Knowledge Base Management
Support Ticket Management
Support Ticket Tracking
Task Management
Alerts/Notifications
Remote Access/Control

FAQ

Pricing

Starting at:

USD 19.99/per month

Free Trial Available

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