Helpwise
Helpwise is a Shared Inbox for your Team Email, SMS, Live Chat, WhatsApp, Social Media accounts & many other channels.
What is Helpwise?
Helpwise allows you to manage your team inboxes (sales@xyz.com, support@xyz.com, hr@xyz.com) with ease. What's more, it takes less than 5 minutes to setup! With Helpwise, you can assign and tag conversations, collaborate within the team, setup CSAT and get all reporting metrics in a click. You can also create a Knowledge base within Helpwise to share with your team or with customers. Convert customer queries into customer delight by never missing out on an email again.
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The official website of Helpwise is https://helpwise.io/
Helpwise allows you to manage your team inboxes (sales@xyz.com, support@xyz.com, hr@xyz.com) with ease. What's more, it takes less than 5 minutes to setup! With Helpwise, you can assign and tag conversations, collaborate within the team, setup CSAT and get all reporting metrics in a click. You can also create a Knowledge base within Helpwise to share with your team or with customers. Convert customer queries into customer delight by never missing out on an email again.
Helpwise belongs to the Customer Engagement, Customer Service, Customer Support, Email Management, Live Chat, Sales Engagement Platform category.
Helpwise offers features such as Alerts/Notifications, Communication Management, Customer History, Live Chat, Multi-Channel Communication, Reporting/Analytics, Third-Party Integrations, Alerts/Escalation, Inbox Management, Knowledge Base Management, Reporting & Statistics, Surveys & Feedback, Chatbot, Customer Database, Email Management, Archiving & Retention, Collaboration Tools, Contact Management, Email Monitoring, Search/Filter, Spam Blocker, Chat/Messaging, File Sharing, Mobile Access, Real-time Consumer-facing Chat, Real-Time Notifications, Support Ticket Management, Transcripts/Chat History, Workflow Management.
No, Helpwise does not offer a free trial.
Pricing
Starting at:
USD 12/per month
Free Trial Available
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