Helpwise – Features, Pricing & Reviews 2026 | Krowdbase
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Helpwise

Helpwise is a Shared Inbox for your Team Email, SMS, Live Chat, WhatsApp, Social Media accounts & many other channels.

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What is Helpwise?

Helpwise allows you to manage your team inboxes (sales@xyz.com, support@xyz.com, hr@xyz.com) with ease. What's more, it takes less than 5 minutes to setup! With Helpwise, you can assign and tag conversations, collaborate within the team, setup CSAT and get all reporting metrics in a click. You can also create a Knowledge base within Helpwise to share with your team or with customers. Convert customer queries into customer delight by never missing out on an email again.

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Categories

Customer Engagement SoftwareCustomer Service SoftwareCustomer Support SoftwareEmail Management Software

Features

Alerts/Notifications
Communication Management
Customer History
Live Chat
Multi-Channel Communication
Reporting/Analytics
Third-Party Integrations
Alerts/Escalation
Inbox Management
Knowledge Base Management
Reporting & Statistics
Surveys & Feedback
Chatbot
Customer Database
Email Management
Archiving & Retention
Collaboration Tools
Contact Management
Email Monitoring
Search/Filter
Spam Blocker
Chat/Messaging
File Sharing
Mobile Access

FAQ

The official website of Helpwise is https://helpwise.io/

Pricing

Starting at:

$12/per month

Free Trial Available

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