iTOP
Full visibility and control over your IT configuration items. Manage relationships between various CIs.
What is iTOP?
Looking for a reliable, flexible, and cost-effective way to manage your IT services easily? iTop is the comprehensive solution designed with your needs in mind. Whether you re an infrastructure manager handling complex systems, a service support leader striving for customer satisfaction, or a decision-maker focused on ROI and compliance, iTop adapts to your processes to simplify your tasks, streamline operations, and enhance service quality. Gain a real-time, 360 view of all your IT assets and incidents in one place, reducing downtime and improving the efficiency of your support team. Effortlessly manage multi-client environments and streamline collaboration across departments. iTop is an open-source, web-based ITSM and CMDB platform that aligns with ITIL best practices, offering flexibility for adapting to diverse organizational needs. Originally developed as an open-source project, iTop has continually evolved to address the challenges of modern IT management.
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FAQ
The official website of iTOP is https://www.combodo.com/
Looking for a reliable, flexible, and cost-effective way to manage your IT services easily? iTop is the comprehensive solution designed with your needs in mind. Whether you re an infrastructure manager handling complex systems, a service support leader striving for customer satisfaction, or a decision-maker focused on ROI and compliance, iTop adapts to your processes to simplify your tasks, streamline operations, and enhance service quality. Gain a real-time, 360 view of all your IT assets and incidents in one place, reducing downtime and improving the efficiency of your support team. Effortlessly manage multi-client environments and streamline collaboration across departments. iTop is an open-source, web-based ITSM and CMDB platform that aligns with ITIL best practices, offering flexibility for adapting to diverse organizational needs. Originally developed as an open-source project, iTop has continually evolved to address the challenges of modern IT management.
iTOP belongs to the CMDB, Customer Service, Help Desk, IT Management, IT Service, ITSM, Incident Management category.
iTOP offers features such as Change Management, Configuration Management, Data Visualization, IT Asset Management, IT Asset Tracking, Prioritization, Service Level Agreement (SLA) Management, Workflow Management, CRM, Dashboard, Knowledge Base Management, Reporting & Statistics, Surveys & Feedback, Access Controls/Permissions, Multi-Channel Communication, Real-Time Notifications, Reporting/Analytics, Self Service Portal, Alerts/Notifications, Server Monitoring, Ticket Management, Inventory Management, Problem Management, Real-Time Monitoring, Support Ticket Management, Task Management, Third-Party Integrations, Asset Tracking, Service Catalog, Audit Trail, Incident Reporting.
No, iTOP does not offer a free trial.
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