Kapture CX – Features, Pricing & Reviews 2026 | Krowdbase
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Kapture CX

Kapture CX is Gen-AI powered customer experience management solution, built for enterprises.

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What is Kapture CX?

Kapture CX is an enterprise-grade AI powered omnichannel Customer Experience management platform with a deep focus on customer support. Kapture adapts to evolving customer expectations and transforms good customer experiences to great ones. Kapture s teams and technology are built ground up with a core focus on the customer . Built around hyper-personalization, Kapture brings context and intelligence to every resolution while keeping it extremely personalized making every customer feel valued and every resolution unique.

Screenshots

screenshot of Kapture CX
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Categories

Complaint Management SoftwareConversational AI Platform SoftwareCustomer Experience SoftwareCustomer Service Software

Features

Alerts/Escalation
Email Management
Knowledge Base Management
Live Chat
Reporting/Analytics
Support Ticket Management
Chatbot
Multi-Channel Communication
Customizable Fields
Customizable Templates
Feedback Management
Real-Time Notifications
Surveys & Feedback
Call Center Management
CRM
Dashboard
Queue Management
Reporting & Statistics
Customer Database
Calendar Management
Mobile Access
Quotes/Estimates
Access Controls/Permissions
Self Service Portal

FAQ

The official website of Kapture CX is https://www.kapture.cx/en/

Pricing

Starting at:

$39/per month

Free Trial Available

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