Klearcom
Optimize your IVR system with Klearcom automated IVR testing, specifically designed for toll and toll-free numbers in 100+ countries.
What is Klearcom?
Klearcom s AI-driven SaaS platform ensures contact centers in over 100+ countries detect and resolve domestic IVR issues in real-time. Our non-intrusive solution tests toll and toll-free numbers on both fixed lines and GSM, with no installation needed and 24/7 triage support. We analyze the full customer call path, pinpointing root causes and benchmarking performance to prevent outages. Using machine learning, automatic speech recognition, and audio fingerprinting, we deliver a holistic view of every call from customer to agent. Experience seamless IVR testing with a single test, trusted by enterprises worldwide.
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The official website of Klearcom is https://klearcom.com/discovery/
Klearcom s AI-driven SaaS platform ensures contact centers in over 100+ countries detect and resolve domestic IVR issues in real-time. Our non-intrusive solution tests toll and toll-free numbers on both fixed lines and GSM, with no installation needed and 24/7 triage support. We analyze the full customer call path, pinpointing root causes and benchmarking performance to prevent outages. Using machine learning, automatic speech recognition, and audio fingerprinting, we deliver a holistic view of every call from customer to agent. Experience seamless IVR testing with a single test, trusted by enterprises worldwide.
Klearcom belongs to the Automated Testing, Contact Center Quality Assurance, Customer Experience, IVR, Load Testing, Speech Recognition category.
Klearcom offers features such as API, Hierarchical View, Monitoring, Reporting & Statistics, Software Testing Management, Test Script Reviews, Workflow Management, Call Recording, Customer Experience Management, Employee Coaching Tools, Feedback Management, Multi-Channel Communication, Quality Management, Reporting/Analytics, Third-Party Integrations, Real-Time Notifications, Survey/Poll Management, Surveys & Feedback, Automatic Call Distribution, Call Center Management, Call Logging, Call Monitoring, Call Routing, Caller ID, Computer Telephony Integration, Voice Mail, Load Scenarios, Performance Testing, Testing Scripts, Audio Capture, Automatic Transcription, Multi-Language.
No, Klearcom does not offer a free trial.
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