Kubaru
Automated Salesforce Lead Routing, Case Assignment, and Workload Management Software
What is Kubaru?
Kubaru is a Salesforce-native application that automates the assignment of leads, cases, and other Salesforce records. Rather than relying on manual queue management or basic assignment rules, it lets teams route work using round-robin distribution, workload balancing, territory management, skill-based matching, and configurable rules based on record details. Shared claim pools, known as Shark Tanks, allow available representatives to claim incoming work, while workload limits, shift schedules, out-of-office settings, and holiday schedules help prevent assignments from overwhelming unavailable team members. Kubaru also supports response-time tracking, SLA monitoring, automated reassignment of unworked records, and notifications when response deadlines are approaching or breached. Duplicate matching uses active Salesforce Duplicate Rules to keep incoming records with their existing owners, while assignment logs and decision-path details help administrators understand how routing decisions were made. Because Kubaru runs natively inside Salesforce, customer data stays within the Salesforce organisation rather than being transferred to external Kubaru servers. The product includes all features in its Standard subscription, priced at $20 per user per month, with free onboarding and ongoing support; a 30-day trial is available without a credit card. It is designed for Salesforce sales and service operations teams that need more flexible assignment logic, balanced workloads, and clearer visibility into how records reach the right people.
Features
FAQ
The official website of Kubaru is https://kubaru.io/
Kubaru belongs to the Lead Management, Sales Force Automation, CRM category.
Kubaru offers features such as Lead Distribution, Workflow Management, Territory Management, Alerts/Notifications, SLA Management, Performance Metrics.
Kubaru is used in industries such as Information Technology & Services, Computer Software, Financial Services, Banking, Insurance, Telecommunications, Manufacturing, Retail, Commercial Real Estate, Business Services.
Kubaru is built for Mid Size Business, Enterprise, Small Business
Kubaru supports English
Kubaru supports Web-based devices.
The starting price of Kubaru is USD 20/per month.
Yes, Kubaru offers a free trial.
Need help choosing this software?
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Pricing
Starting at:
$20/per month
Free Trial Available
Vendor Details
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