Kustomer

Kustomer belongs to the Call Center, Chatbot, Contact Center, Customer Communications Management, Customer Engagement, Customer Experience, Customer Satisfaction, Customer Service, Customer Support, Help Desk, eCommerce category.

Kustomer offers features such as Call Routing, Contact Management, Queue Management, Reporting/Analytics, AI/Machine Learning, Automated Responses, Chatbot, Customizable Branding, Language Detection, Lead Capture, Natural Language Processing, Automated Routing, Alerts/Notifications, Chat/Messaging, Customer Database, Customer History, Interaction Tracking, Multi-Channel Communication, Activity Dashboard, Communication Management, Engagement Tracking, Live Chat, Third-Party Integrations, Customizable Fields, Customizable Forms, Customizable Templates, Feedback Management, Negative Feedback Management, Real-Time Notifications, Survey/Poll Management, Surveys & Feedback, Customer Experience Management, Data Import/Export, Alerts/Escalation, Call Center Management, CRM, Dashboard, Inbox Management, Knowledge Base Management, Reporting & Statistics, Email Management, Access Controls/Permissions, Prioritization, Self Service Portal, Service Level Agreement (SLA) Management.

No, Kustomer does not offer a free trial.