Kustomer
Kustomer is the omnichannel SaaS CRM platform reimagining enterprise customer service to deliver standout experiences.
What is Kustomer?
Kustomer is the top-rated CRM, helping top brands deliver modern customer service that creates customers for life. Powered by AI, Kustomer scales to meet the needs of contact centers and businesses, enabling companies to deliver effortless, consistent and personalized service and support through a single timeline view. A key feature is the AI Agent Studio, which allows businesses to create custom AI agents that resolves inquiries instantly, freeing human agents to focus on complex issues. Proactive service capabilities help anticipate and resolve customer needs before they arise, ensuring personalized experiences.
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FAQ
The official website of Kustomer is https://www.kustomer.com/
Kustomer is the top-rated CRM, helping top brands deliver modern customer service that creates customers for life. Powered by AI, Kustomer scales to meet the needs of contact centers and businesses, enabling companies to deliver effortless, consistent and personalized service and support through a single timeline view. A key feature is the AI Agent Studio, which allows businesses to create custom AI agents that resolves inquiries instantly, freeing human agents to focus on complex issues. Proactive service capabilities help anticipate and resolve customer needs before they arise, ensuring personalized experiences.
Kustomer belongs to the Call Center, Chatbot, Contact Center, Customer Communications Management, Customer Engagement, Customer Experience, Customer Satisfaction, Customer Service, Customer Support, Help Desk, eCommerce category.
Kustomer offers features such as Call Routing, Contact Management, Queue Management, Reporting/Analytics, AI/Machine Learning, Automated Responses, Chatbot, Customizable Branding, Language Detection, Lead Capture, Natural Language Processing, Automated Routing, Alerts/Notifications, Chat/Messaging, Customer Database, Customer History, Interaction Tracking, Multi-Channel Communication, Activity Dashboard, Communication Management, Engagement Tracking, Live Chat, Third-Party Integrations, Customizable Fields, Customizable Forms, Customizable Templates, Feedback Management, Negative Feedback Management, Real-Time Notifications, Survey/Poll Management, Surveys & Feedback, Customer Experience Management, Data Import/Export, Alerts/Escalation, Call Center Management, CRM, Dashboard, Inbox Management, Knowledge Base Management, Reporting & Statistics, Email Management, Access Controls/Permissions, Prioritization, Self Service Portal, Service Level Agreement (SLA) Management.
No, Kustomer does not offer a free trial.
Pricing
Starting at:
USD 89/per month
Free Trial Available
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