MDidentity – Features, Pricing & Reviews 2026 | Krowdbase
MDidentity logo

MDidentity

Reputation management solurion that helps businesses generate reviews, manage online presence & track patient satisfaction via surveys.

What is MDidentity?

MDidentity is a medical reputation management and review generation solution that helps healthcare providers manage online presence and patient feedback. The system automates review requests through email and SMS messaging, generating patient reviews on platforms such as Google and Facebook. Providers can respond to reviews directly through a customizable dashboard and track important metrics including review-to-request conversion rates. MDidentity integrates with practice management systems and features HIPAA-compliant surveys using a three-question format designed to increase response rates and measure satisfaction. The analytics tools provide insights into patient sentiment and identify potential areas for improvement. The tool can be fully automated to minimize practice involvement and includes the ability to syndicate Google profiles across multiple search engines. MDidentity streamlines the entire reputation management process for healthcare providers.

Screenshots

screenshot of MDidentity
screenshot of MDidentityscreenshot of MDidentityscreenshot of MDidentity

Features

Reporting/Analytics
Customer Experience Management
Engagement Tracking
Negative Feedback Management
Response Management
Review Request
Sentiment Analysis
Social Media Integration
Activity Dashboard
Search/Filter
Third-Party Integrations

FAQ

The official website of MDidentity is https://www.mdidentity.com/

Pricing

Pricing not available

Reviews(0)

Write a review

MDidentity alternatives

Salesforce Sales Cloud
Salesforce Sales Cloud logo

Salesforce Sales Cloud

Build a customer 360 with a CRM that is deeply integrated across sales, service, marketing, commerce, and more with trusted AI, data, analytics, and collaboration in one integrated solution. Discover how Einstein 1 helps you become an AI Enterprise...load more

Free Trial Not AvailableStarting at: USD 25/per month
Mailchimp
Mailchimp logo

Mailchimp

Mailchimp is a marketing platform primarily used by small businesses in marketing and IT services to manage email campaigns and customer outreach. Users value its drag-and-drop editor and real-time analytics for campaign tracking. Its AI growth...load more

Free Trial AvailableStarting at: USD 13/per month
Zoho CRM
Zoho CRM logo

Zoho CRM

Zoho CRM is a customer relationship management (CRM) tool primarily used by small businesses in IT services, marketing, and software. It helps teams manage leads, automate sales workflows, and centralize customer data. Reviewers highlight its...load more

Free Trial AvailableStarting at: USD 14/per month
Dynamics 365
Dynamics 365 logo

Dynamics 365

Krowdbase Shortlist

Dynamics 365 helps manage customer relationships, business operations, and reporting through centralized tools. Its most used by administrative and IT teams in software services and support roles. Its contact database and integrated business...load more

Free Trial AvailableStarting at: USD 50/per month
monday.com
monday.com logo

monday.com

Krowdbase Shortlist

monday.com helps small businesses manage projects, tasks, and workflows with customizable boards. Its popular in marketing, IT services, and software services, especially among administrative and creative teams. Users value its team collaboration...load more

Free Trial AvailableStarting at: USD 9/per month
ClickUp
ClickUp logo

ClickUp

Krowdbase Shortlist

ClickUp helps small businesses manage tasks, projects, and workflows with customizable views and automation tools. Its most used by marketing, IT services, and software services teams. Reviewers value its flexibility and collaboration features,...load more

Free Trial AvailableStarting at: USD 10/per month
HubSpot CRM
HubSpot CRM logo

HubSpot CRM

Krowdbase Shortlist

HubSpot CRM is a contact and lead management platform used primarily by small businesses in marketing, IT, and software services. Reviewers highlight its ease of use, strong email tracking, and integrations with Gmail and Outlook. A 2025 update...load more

Free Trial AvailableStarting at: USD 20/per month
Zendesk Suite
Zendesk Suite logo

Zendesk Suite

Zendesk Suite helps small businesses manage customer support across email, chat, and messaging channels. Its most used by IT services and software services teams handling daily ticketing workflows. Reviewers highlight its structured ticket...load more

Free Trial AvailableStarting at: USD 55/per month
Hootsuite
Hootsuite logo

Hootsuite

Krowdbase Shortlist

Hootsuite helps small businesses in marketing, nonprofit, and education manage and schedule content across platforms such as Instagram and LinkedIn. It stands out for its post scheduling and dashboard visibility, though users often cite pricing as a...load more

Free Trial AvailableStarting at: USD 99/per month
Freshdesk
Freshdesk logo

Freshdesk

Freshdesk is a help desk platform used by small businesses in IT and education. It helps teams manage support tickets across channels, with strengths in automation and collaboration. Users value ticket tracking and real-time chat, but cite limits in...load more

Free Trial AvailableStarting at: USD 18/per month