Mosaicx
Cloud-based virtual agent that understands people, not menus. Easy, effective, enjoyable self-service for customers and employees.
What is Mosaicx?
Mosaicx improves CX with multi-channel conversational AI for Mid-Market and Enterprise. Intelligent Virtual Agents (IVA) understand natural language and automate more tasks using industry-specific service modules. Mosaicx Outreach automates proactive text messaging to resolve issues before customers call. And Mosaicx Insights provides data on how well the system functions and the type of experience you're creating. Provide personalized, enjoyable experiences for your customers.
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The official website of Mosaicx is https://www.mosaicx.com/
Mosaicx improves CX with multi-channel conversational AI for Mid-Market and Enterprise. Intelligent Virtual Agents (IVA) understand natural language and automate more tasks using industry-specific service modules. Mosaicx Outreach automates proactive text messaging to resolve issues before customers call. And Mosaicx Insights provides data on how well the system functions and the type of experience you're creating. Provide personalized, enjoyable experiences for your customers.
Mosaicx belongs to the Artificial Intelligence, Call Center, Contact Center, Conversational AI Platform, Customer Communications Management, Customer Engagement, Customer Experience, Customer Service, IVR, Low Code Development Platform, Natural Language Processing (NLP), SMS Marketing, Speech Recognition, Virtual Assistant category.
Mosaicx offers features such as API, Data Import/Export, Multi-Language, Predictive Analytics, Process/Workflow Automation, Reporting/Analytics, Speech Recognition, Third-Party Integrations, Call Logging, Call Monitoring, Call Recording, Call Routing, Call Transfer, Caller ID, Contact Management, Auto-Dialer, Computer Telephony Integration, IVR, Intent Recognition, Multi-Channel Communication, Alerts/Notifications, Chat/Messaging, Customer Database, Customer History, Interaction Tracking, On-Demand Communications, Personalization, Activity Dashboard, Communication Management, Engagement Tracking, Customizable Fields, Customizable Templates, Real-Time Notifications, Survey/Poll Management, Surveys & Feedback, Alerts/Escalation, CRM, Dashboard, Reporting & Statistics, Voice Mail, Business Process Automation, Templates, Workflow Management, Data Extraction, Machine Learning, Search/Filter, 2-Way Messaging, Campaign Scheduling, Message Personalization, Scheduled Messaging, AI/Machine Learning, Natural Language Processing, Transfers/Routing.
No, Mosaicx does not offer a free trial.
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