Mosaicx – Features, Pricing & Reviews 2026 | Krowdbase
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Mosaicx

Cloud-based virtual agent that understands people, not menus. Easy, effective, enjoyable self-service for customers and employees.

What is Mosaicx?

Mosaicx improves CX with multi-channel conversational AI for Mid-Market and Enterprise. Intelligent Virtual Agents (IVA) understand natural language and automate more tasks using industry-specific service modules. Mosaicx Outreach automates proactive text messaging to resolve issues before customers call. And Mosaicx Insights provides data on how well the system functions and the type of experience you're creating. Provide personalized, enjoyable experiences for your customers.

Screenshots

screenshot of Mosaicx
screenshot of Mosaicxscreenshot of Mosaicx

Video

Features

API
Data Import/Export
Multi-Language
Predictive Analytics
Process/Workflow Automation
Reporting/Analytics
Speech Recognition
Third-Party Integrations
Call Logging
Call Monitoring
Call Recording
Call Routing
Call Transfer
Caller ID
Contact Management
Auto-Dialer
Computer Telephony Integration
IVR
Intent Recognition
Multi-Channel Communication
Alerts/Notifications
Chat/Messaging
Customer Database
Customer History

FAQ

The official website of Mosaicx is https://www.mosaicx.com/

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