OMBEA Insights
The XM platform for Continuous Local Improvements.
What is OMBEA Insights?
Ombea helps you measure and improve customer and employee experience on-site and online. Capture feedback at any physical or digital touchpoint and let our state-of-the-art algorithms find the hidden pain points for you. All discoveries are neatly summarised and presented back as prioritised to-do lists. Smart alerts tell you when something needs your immediate attention, while timely reports keep you on top of pain points you need to outsmart the competition. Ombea customers cover the entire spectrum: From boutique coffee shops with a single outlet to a multinational retail conglomerate, and everything in between. No matter where you choose to stream feedback from, Ombea provides a branded and frictionless experience for the people that matter to you. As a result, you will enjoy a greater stream of responses and smarter advice.
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The official website of OMBEA Insights is http://www.ombea.com/
Ombea helps you measure and improve customer and employee experience on-site and online. Capture feedback at any physical or digital touchpoint and let our state-of-the-art algorithms find the hidden pain points for you. All discoveries are neatly summarised and presented back as prioritised to-do lists. Smart alerts tell you when something needs your immediate attention, while timely reports keep you on top of pain points you need to outsmart the competition. Ombea customers cover the entire spectrum: From boutique coffee shops with a single outlet to a multinational retail conglomerate, and everything in between. No matter where you choose to stream feedback from, Ombea provides a branded and frictionless experience for the people that matter to you. As a result, you will enjoy a greater stream of responses and smarter advice.
OMBEA Insights belongs to the 360 Degree Feedback, Complaint Management, Customer Engagement, Customer Experience, Customer Satisfaction, Employee Engagement category.
OMBEA Insights offers features such as Anonymous Feedback, Dashboard, Performance Management, Reporting/Analytics, Surveys & Feedback, Email Management, Issue Tracking, Activity Dashboard, Alerts/Notifications, Engagement Tracking, Multi-Channel Communication, Third-Party Integrations, Customizable Fields, Customizable Forms, Customizable Templates, Feedback Management, Negative Feedback Management, Real-Time Notifications, Survey/Poll Management, Complaint Monitoring, Customer Experience Management, Data Import/Export, Chat/Messaging, Employee Recognition.
No, OMBEA Insights does not offer a free trial.
Pricing
Starting at:
USD 35/per month
Free Trial Available
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