Pylon
Pylon is an AI cloud-based customer support tool that helps B2B organizations manage ticketing, live chat, knowledge base, and more.
What is Pylon?
Pylon is a cloud-based customer support platform that helps B2B businesses manage ticketing, knowledge bases, AI support bots, customer portals, and more into one unified solution. The software aims to provide a streamlined support experience by centralizing multiple customer service channels like email, Microsoft Teams, Slack, and in-app messaging. Pylon offers various features such as workflow automation, customer relationship management, analytics, and integration capabilities to sync with various business apps.
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FAQ
The official website of Pylon is https://getpylon.com/
Pylon is a cloud-based customer support platform that helps B2B businesses manage ticketing, knowledge bases, AI support bots, customer portals, and more into one unified solution. The software aims to provide a streamlined support experience by centralizing multiple customer service channels like email, Microsoft Teams, Slack, and in-app messaging. Pylon offers various features such as workflow automation, customer relationship management, analytics, and integration capabilities to sync with various business apps.
Pylon belongs to the Customer Support, Engineering CAD, Knowledge Base, Quoting category.
Pylon offers features such as Chatbot, Email Management, Knowledge Base Management, Live Chat, Multi-Channel Communication, Reporting/Analytics, 3D Imaging, CAD Tools, Collaboration Tools, Data Import/Export, Data Visualization, Design Analysis, Design Management, Knowledge Management, Self Service Portal, Activity Dashboard, Billing & Invoicing, Contact Management, Document Management, Electronic Payments, Electronic Signature, Pricing Management, Proposal Generation, Third-Party Integrations.
No, Pylon does not offer a free trial.
Pricing
Starting at:
USD 70/per month
Free Trial Available
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