Pylon – Features, Pricing & Reviews 2026 | Krowdbase
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Pylon

Pylon is an AI cloud-based customer support tool that helps B2B organizations manage ticketing, live chat, knowledge base, and more.

What is Pylon?

Pylon is a cloud-based customer support platform that helps B2B businesses manage ticketing, knowledge bases, AI support bots, customer portals, and more into one unified solution. The software aims to provide a streamlined support experience by centralizing multiple customer service channels like email, Microsoft Teams, Slack, and in-app messaging. Pylon offers various features such as workflow automation, customer relationship management, analytics, and integration capabilities to sync with various business apps.

Screenshots

screenshot of Pylon
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Video

Features

Chatbot
Email Management
Knowledge Base Management
Live Chat
Multi-Channel Communication
Reporting/Analytics
3D Imaging
CAD Tools
Collaboration Tools
Data Import/Export
Data Visualization
Design Analysis
Design Management
Knowledge Management
Self Service Portal
Activity Dashboard
Billing & Invoicing
Contact Management
Document Management
Electronic Payments
Electronic Signature
Pricing Management
Proposal Generation
Third-Party Integrations

FAQ

The official website of Pylon is https://getpylon.com/

Need help choosing this software?

Have questions about features, pricing, integrations, or implementation? Send an enquiry to the vendor and get the information you need.

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Pricing

Starting at:

$70/per month

Free Trial Available

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