Smartz Commz
A complete integrated voice and omnichannel platform. Increase sales and customer loyalty on a single platform.
What is Smartz Commz?
What if you had the power to stop a bad experience before it ever happened? With Commz, you ll finally have the power to create, cultivate and manage great customer experiences on a single platform. Your true omnichannel solution Know your customers Using real-time analysis you can track customer interactions with an AI-driven sentiment engine. Manage multiple interactions on a single pane and in one platform Track, manage and engage with customers no matter the channel they use with a single platform. Real-time customer insights Control your interactions with built-in survey and rating capabilities to stop an experience from turning bad before it has to. Exceed customer expectations and grow your business Nearly 70% of customers are irritated when their call is transferred from one department to another. Give your agents the power of information to offer great customer interactions. 81% of customers use online chat or live support for communicating with a company.
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FAQ
What if you had the power to stop a bad experience before it ever happened? With Commz, you ll finally have the power to create, cultivate and manage great customer experiences on a single platform. Your true omnichannel solution Know your customers Using real-time analysis you can track customer interactions with an AI-driven sentiment engine. Manage multiple interactions on a single pane and in one platform Track, manage and engage with customers no matter the channel they use with a single platform. Real-time customer insights Control your interactions with built-in survey and rating capabilities to stop an experience from turning bad before it has to. Exceed customer expectations and grow your business Nearly 70% of customers are irritated when their call is transferred from one department to another. Give your agents the power of information to offer great customer interactions. 81% of customers use online chat or live support for communicating with a company.
Smartz Commz belongs to the Customer Communications Management category.
Smartz Commz offers features such as Alerts/Notifications, Chat/Messaging, Customer Database, Customer History, Interaction Tracking, Multi-Channel Communication, On-Demand Communications, Personalization, Video Support.
No, Smartz Commz does not offer a free trial.
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