Spiceworks Cloud Help Desk – Features, Pricing & Reviews 2026 | Krowdbase
Spiceworks Cloud Help Desk logo

Spiceworks Cloud Help Desk

Download free IT help desk software for IT pros & sysadmins around the world in all businesses. Support & mobile apps also free.

What is Spiceworks Cloud Help Desk?

The Spiceworks IT Help Desk is purpose-built for IT pros, we have just what you need to run a better internal IT help desk and a better business. Start tackling tickets in minutes with a simple-to-use help desk software. Plus, it's more than just ticket tracking: understand (and change) team behavior and articulate your value to the business. Learn more about the two plan types: 1. Core (free) 2. Premium (paid), monthly or annual @ Spiceworks.com>IT Tools> Cloud Help Desk.

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Features

Alerts/Notifications
Asset Tracking
Configuration Management
Inventory Management
Reporting/Analytics
Access Controls/Permissions
Event Logs
Monitoring
Root Cause Analysis
Server Monitoring
Uptime Reporting
Problem Management
Real-Time Monitoring
Task Management
Ticket Management
Alerts/Escalation
Network Analysis
Network Monitoring
Incident Management
Maintenance Scheduling
Patch Management
Capacity Management
Performance Monitoring
Performance Metrics

FAQ

The official website of Spiceworks Cloud Help Desk is https://www.spiceworks.com/help-desk

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