UseResponse
Customer Support & Feedback Software. Available in SaaS & On-Premise. Highly customizable, scalable and flexible. Free 14-day trial.
What is UseResponse?
Categories
Features
FAQ
The official website of UseResponse is https://www.useresponse.com/
UseResponse belongs to the Community, Complaint Management, Customer Satisfaction, Customer Service, Customer Support, Help Desk, IT Ticketing Systems, Idea Management, Knowledge Base, Knowledge Management, Live Chat, Sales Tracking, Service Desk category.
UseResponse offers features such as Access Controls/Permissions, Alerts/Notifications, Chat/Messaging, Communication Management, Content Management, Data Import/Export, Real-Time Notifications, Reporting & Statistics, Alerts/Escalation, Email Management, Issue Tracking, Knowledge Base Management, Live Chat, Prioritization, Reporting/Analytics, Support Ticket Management, Complaint Monitoring, Customizable Forms, Customizable Templates, Third-Party Integrations, Call Center Management, CRM, Inbox Management, Queue Management, Surveys & Feedback, Chatbot, Customer Database, Multi-Channel Communication, Automated Routing, Self Service Portal, Service Level Agreement (SLA) Management, Help Desk Management, Support Ticket Tracking, Task Management, Brainstorming, Collaboration Tools, Commenting/Notes, Ideation, Status Tracking, Workflow Management, Catalog Management, Customizable Branding, Full Text Search, Knowledge Management, Document Management, Text Editing, Activity Dashboard, Interaction Tracking, Search/Filter.
No, UseResponse does not offer a free trial.
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Pricing
Starting at:
$199/per month
Free Trial Available