Vision Helpdesk

Vision Helpdesk belongs to the Customer Service, Help Desk, ITSM, Issue Tracking, Service Desk, Live Chat category.

Vision Helpdesk offers features such as Alerts/Escalation, Call Center Management, Dashboard, Knowledge Base Management, Queue Management, Reporting & Statistics, Surveys & Feedback, Access Controls/Permissions, Automated Routing, Multi-Channel Communication, Prioritization, Real-Time Notifications, Reporting/Analytics, Self Service Portal, Service Level Agreement (SLA) Management, Alerts/Notifications, Asset Tracking, Configuration Management, Service Catalog, Support Ticket Management, Assignment Management, Issue Auditing, Recurring Issues, Task Management, Incident Management, Chat/Messaging, File Sharing, Mobile Access, Real-time Consumer-facing Chat, Transcripts/Chat History.

No, Vision Helpdesk does not offer a free trial.