3CX vs VICIdial Comparison | Features, Pricing & Reviews | Krowdbase

3CX vs VICIdial Comparison: Everything You Need to Know Before Choosing

Explore a comprehensive comparison of 3CX and VICIdial to understand how they differ in features, pricing, category, and overall performance. Whether you're evaluating software for a small team or a growing enterprise, this guide helps you identify the solution that best aligns with your needs.

3CX Vs VICIdial: Compare Features, Pricing & Overall Value

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3CX logo
3CX

3CX is a business phone system that includes telephony, video conferencing, live chat and mobile apps.

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VICIdial logo
VICIdial

Open source call center software w/ outbound predictive dialer. Also handles inbound & manual calls as well as email and web chat.

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General Information
Overview
3CX is an open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry. With 3CX employees can work efficiently from anywhere. Video conferencing, live chat, mobile apps and advanced contact center features are all included at a fraction of the cost. Choose to deploy on premise, in your private cloud account or opt for 3CX to host your PBX for you. Whatever your preference, you are guaranteed a hassle-free solution.
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Open source contact center software with predictive dialer capabilities. Handles inbound, outbound, and blended phone calls, as well as inbound email and customer website chat.
Pricing
Price
$3/undefined
$400/Per Month
Free Trial
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Vendor Details
Vendor
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Social Media
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Market & Platform Support
Industries
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Customer Segments
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Languages
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Devices
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Features
Automated Attendant
Call Logging
Call Monitoring
Call Recording
Call Routing
Call Transfer
Mobile Access
Virtual Call Center
Voice Mail
Call Logging
Call Recording
Call Routing
Caller ID
Caller Profiles
Live Chat
Video Conferencing
Automatic Call Distribution
Call Center Management
Call Monitoring
Call Recording
Call Routing
Caller ID
Computer Telephony Integration
Predictive Dialer
Reporting/Analytics
Call Logging
Campaign Management
Call Transfer
Contact Management
Queue Management
Recording
Reporting & Statistics
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Frequently Asked Questions 3CX vs VICIdial

3CX and VICIdial differ in their features, pricing, user experience, integrations, deployment options, and overall capabilities. The right choice depends on your business goals, team size, budget, and specific requirements. Compare both solutions side by side to understand which platform better fits your needs.

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