ManageEngine ServiceDesk Plus vs ServiceNow IT Service Management Comparison | Features, Pricing & Reviews | Krowdbase

ManageEngine ServiceDesk Plus vs ServiceNow IT Service Management Comparison: Everything You Need to Know Before Choosing

Explore a comprehensive comparison of ManageEngine ServiceDesk Plus and ServiceNow IT Service Management to understand how they differ in features, pricing, category, and overall performance. Whether you're evaluating software for a small team or a growing enterprise, this guide helps you identify the solution that best aligns with your needs.

ManageEngine ServiceDesk Plus Vs ServiceNow IT Service Management: Compare Features, Pricing & Overall Value

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ManageEngine ServiceDesk Plus logo
ManageEngine ServiceDesk Plus

Revitalize Service Management with ServiceDesk Plus

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ServiceNow IT Service Management logo
ServiceNow IT Service Management

ServiceNow IT Service Management is a modern, cloud-based, silo-busting solution with improved productivity, cost and resilience.

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General Information
Overview
ServiceDesk Plus empowers IT help desks to accelerate resolution timelines with no-code help desk automations, ticketing workflows, SLAs, AI-powered chatbot, and employee self-service portal. Incident tickets and service requests can be categorized, prioritized, and routed to specialized help desk technicians automatically. ServiceDesk Plus also enables other departments like HR, facilities, and finance to set up their help desks on the same platform.
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Grow your business without breaking the bank by delivering ServiceNow IT Service Management on a single cloud platform that enables collaboration and smart data-driven decision making. Unburden IT staff by over 50% and boost IT productivity with fast AI-powered resolutions. Empower the new hybrid workforce and improve employee satisfaction by 95% with always-on IT services and 24x7 self-service on any device.
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Pricing
Price
$16/Per Month
Not available
Free Trial
Available
Not available
Vendor Details
Vendor
ManageEngine
Not available
Founded
2002
Not available
Company Size
1000+
Not available
Locations
India
Not available
Social Media
XFacebookLinkedIn
Not available
Market & Platform Support
Industries
Information Technology & ServicesEnterprise
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Customer Segments
Small BusinessMid Size BusinessEnterprise
Not available
Languages
EnglishArabicBulgarianCroatianDanishEstonianFinnishHindiIndonesianJapaneseKoreanTurkish
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Devices
AndroidLinuxMacWeb-basedWindowsiPhone/iPad
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Features
Asset Lifecycle Management
Check-in/Check-out
Inventory Tracking
Problem Management
Help Desk Management
Support Ticket Tracking
Service Catalog
Issue Auditing
Recurring Issues
Access Controls/Permissions
Self Service Portal
Problem Management
Ticket Management
Dashboard
Knowledge Base Management
Collaboration Tools
Content Management
Screenshots
1 / 3
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Videos
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Frequently Asked Questions ManageEngine ServiceDesk Plus vs ServiceNow IT Service Management

ManageEngine ServiceDesk Plus and ServiceNow IT Service Management differ in their features, pricing, user experience, integrations, deployment options, and overall capabilities. The right choice depends on your business goals, team size, budget, and specific requirements. Compare both solutions side by side to understand which platform better fits your needs.

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