ManageEngine ServiceDesk Plus vs TANSS Comparison | Features, Pricing & Reviews | Krowdbase

ManageEngine ServiceDesk Plus vs TANSS Comparison: Everything You Need to Know Before Choosing

Explore a comprehensive comparison of ManageEngine ServiceDesk Plus and TANSS to understand how they differ in features, pricing, category, and overall performance. Whether you're evaluating software for a small team or a growing enterprise, this guide helps you identify the solution that best aligns with your needs.

ManageEngine ServiceDesk Plus Vs TANSS: Compare Features, Pricing & Overall Value

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ManageEngine ServiceDesk Plus logo
ManageEngine ServiceDesk Plus

Revitalize Service Management with ServiceDesk Plus

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TANSS logo
TANSS

TANSS is a German ITSM software solution designed to meet the specific requirements of system houses, MSPs and IT departments.

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General Information
Overview
ServiceDesk Plus empowers IT help desks to accelerate resolution timelines with no-code help desk automations, ticketing workflows, SLAs, AI-powered chatbot, and employee self-service portal. Incident tickets and service requests can be categorized, prioritized, and routed to specialized help desk technicians automatically. ServiceDesk Plus also enables other departments like HR, facilities, and finance to set up their help desks on the same platform.
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TANSS is a German ITSM software solution designed for system houses, MSPs and IT departments. The modular platform automates IT workflows, increases service desk productivity, and can be scaled to meet the evolving needs of modern IT teams. TANSS was invented by HUCK IT GmbH, a company with a strong community that knows and lives IT in practice. What began as an internal solution for the company's own IT service has developed into one of the most powerful ITSM solutions in the DACH region in recent years.
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Pricing
Price
$16/Per Month
Not available
Free Trial
Available
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Vendor Details
Vendor
ManageEngine
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Founded
2002
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Company Size
1000+
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Locations
India
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Social Media
XFacebookLinkedIn
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Market & Platform Support
Industries
Information Technology & ServicesEnterprise
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Customer Segments
Small BusinessMid Size BusinessEnterprise
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Languages
EnglishArabicBulgarianCroatianDanishEstonianFinnishHindiIndonesianJapaneseKoreanTurkish
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Devices
AndroidLinuxMacWeb-basedWindowsiPhone/iPad
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Features
Asset Lifecycle Management
Check-in/Check-out
Inventory Tracking
Problem Management
Help Desk Management
Support Ticket Tracking
Service Catalog
Issue Auditing
Recurring Issues
Alerts/Notifications
Inventory Management
Problem Management
Real-Time Monitoring
Support Ticket Management
Task Management
Third-Party Integrations
Ticket Management
Workflow Management
Screenshots
1 / 3
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Frequently Asked Questions ManageEngine ServiceDesk Plus vs TANSS

ManageEngine ServiceDesk Plus and TANSS differ in their features, pricing, user experience, integrations, deployment options, and overall capabilities. The right choice depends on your business goals, team size, budget, and specific requirements. Compare both solutions side by side to understand which platform better fits your needs.

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