Affiniv
Affiniv helps you run surveys (NPS, CSAT, etc), get AI-powered insights, and take action- all in one seamless customer experience tool.
What is Affiniv?
Affiniv is an all-in-one Customer Experience Management Platform that helps businesses run surveys, gain AI-powered insights, and take action - all without writing a line of code. Create customizable surveys like NPS, CSAT, CES, product reviews, and more with branded themes and logic flows. Distribute surveys via personalized emails from your domain, with automated triggers and reminders based on customer actions. Affiniv s real-time dashboard shows survey scores, AI-powered sentiment analysis, tag/keyword insights, and segment-wise reports (by product, user-cohort, location, etc). You can filter responses, download data, or sync it to your systems via integrations with Shopify, Salesforce, Slack, and more. Take direct action from the dashboard - email customers, add notes, and escalate issues instantly. Affiniv is easy to use, affordable, and built for teams of all sizes. Bonus features include weekly digests for unlimited internal users and custom dashboards for enterprises.
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FAQ
Affiniv is an all-in-one Customer Experience Management Platform that helps businesses run surveys, gain AI-powered insights, and take action - all without writing a line of code. Create customizable surveys like NPS, CSAT, CES, product reviews, and more with branded themes and logic flows. Distribute surveys via personalized emails from your domain, with automated triggers and reminders based on customer actions. Affiniv s real-time dashboard shows survey scores, AI-powered sentiment analysis, tag/keyword insights, and segment-wise reports (by product, user-cohort, location, etc). You can filter responses, download data, or sync it to your systems via integrations with Shopify, Salesforce, Slack, and more. Take direct action from the dashboard - email customers, add notes, and escalate issues instantly. Affiniv is easy to use, affordable, and built for teams of all sizes. Bonus features include weekly digests for unlimited internal users and custom dashboards for enterprises.
Affiniv belongs to the Customer Experience, Customer Satisfaction, NPS category.
Affiniv offers features such as Customizable Fields, Customizable Forms, Customizable Templates, Feedback Management, Negative Feedback Management, Real-Time Notifications, Reporting/Analytics, Survey/Poll Management, Surveys & Feedback, Customer Experience Management, Data Import/Export, Third-Party Integrations, Mobile Survey, Multi-Channel Distribution, Multi-Language, Pulse Surveys, Segmentation, Text Analysis, Text Fields.
No, Affiniv does not offer a free trial.
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