Affiniv – Features, Pricing & Reviews 2026 | Krowdbase
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Affiniv

Affiniv helps you run surveys (NPS, CSAT, etc), get AI-powered insights, and take action- all in one seamless customer experience tool.

What is Affiniv?

Affiniv is an all-in-one Customer Experience Management Platform that helps businesses run surveys, gain AI-powered insights, and take action - all without writing a line of code. Create customizable surveys like NPS, CSAT, CES, product reviews, and more with branded themes and logic flows. Distribute surveys via personalized emails from your domain, with automated triggers and reminders based on customer actions. Affiniv s real-time dashboard shows survey scores, AI-powered sentiment analysis, tag/keyword insights, and segment-wise reports (by product, user-cohort, location, etc). You can filter responses, download data, or sync it to your systems via integrations with Shopify, Salesforce, Slack, and more. Take direct action from the dashboard - email customers, add notes, and escalate issues instantly. Affiniv is easy to use, affordable, and built for teams of all sizes. Bonus features include weekly digests for unlimited internal users and custom dashboards for enterprises.

Screenshots

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Features

Customizable Fields
Customizable Forms
Customizable Templates
Feedback Management
Negative Feedback Management
Real-Time Notifications
Reporting/Analytics
Survey/Poll Management
Surveys & Feedback
Customer Experience Management
Data Import/Export
Third-Party Integrations
Mobile Survey
Multi-Channel Distribution
Multi-Language
Pulse Surveys
Segmentation
Text Analysis
Text Fields

FAQ

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