ASAPP
GenerativeAgent is a customer service AI agent that autonomously and safely resolves complex customer interactions over voice and chat.
What is ASAPP?
ASAPP creates AI solutions that solve the toughest problems in customer service. With native AI at our core, our solutions get beyond basic automation to dramatically increase contact center capacity. At the center of our approach is GenerativeAgent a customer service AI agent that autonomously and safely resolves complex customer interactions over voice and chat. When unable to fully resolve on its own, it knows how and when to involve the right human agents. ? Real-time AI-human collaboration with Human-in-the-Loop Agent (HILA) workflow ? Full visibility into GenerativeAgent interactions, and Conversation Monitoring for QA at scale ? Enterprise-Grade Guardrails & Data Protection ? Safely test AI behavior in simulated environments to help you launch confidently Designed for enterprise contact centers, GenerativeAgent is ideal for organizations handling high volumes of complex voice and chat interactions, especially those in regulated industries.
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The official website of ASAPP is https://www.asapp.com/
ASAPP creates AI solutions that solve the toughest problems in customer service. With native AI at our core, our solutions get beyond basic automation to dramatically increase contact center capacity. At the center of our approach is GenerativeAgent a customer service AI agent that autonomously and safely resolves complex customer interactions over voice and chat. When unable to fully resolve on its own, it knows how and when to involve the right human agents. ? Real-time AI-human collaboration with Human-in-the-Loop Agent (HILA) workflow ? Full visibility into GenerativeAgent interactions, and Conversation Monitoring for QA at scale ? Enterprise-Grade Guardrails & Data Protection ? Safely test AI behavior in simulated environments to help you launch confidently Designed for enterprise contact centers, GenerativeAgent is ideal for organizations handling high volumes of complex voice and chat interactions, especially those in regulated industries.
ASAPP belongs to the Artificial Intelligence, Chatbot, Contact Center, Conversational AI Platform, Customer Experience category.
ASAPP offers features such as Chatbot, AI/Machine Learning, Automated Responses, Natural Language Processing.
No, ASAPP does not offer a free trial.
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