CallAI – Features, Pricing & Reviews 2026 | Krowdbase
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CallAI

Automated solution that helps contact centers analyze agent and supervisor performance, analyze competitors, and product features.

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What is CallAI?

CallAI uses AI to analyze and extract insights from conversations. CallAI can help businesses improve customer satisfaction, agent performance, and operational efficiency by providing features such as: ? Automatic quality assurance scorecards ? Customer sentiment analysis ? Call driver trends and alerts ? Competitor analysis ? Overtalk and speaking rate metrics ? Voice biometrics and speaker characteristics CallAI is a powerful tool to understand and optimize your conversations.

Categories

Call Center SoftwareCall Center Workforce Management SoftwareCall Tracking SoftwareContact Center Quality Assurance Software

Features

Call Logging
Call Monitoring
Call Recording
Caller ID
Reporting/Analytics
Agent Interface
Performance Metrics
Computer Telephony Integration
Conversion Tracking
CRM
Voice Mail
Customer Experience Management
Employee Coaching Tools
Feedback Management
Multi-Channel Communication
Quality Management
Sentiment Analysis
Third-Party Integrations
Automatic Transcription
Natural Language Processing
Surveys & Feedback

FAQ

The official website of CallAI is https://www.govivace.com/

Pricing

Starting at:

$49.99/per month

Free Trial Available

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