CallAI
Automated solution that helps contact centers analyze agent and supervisor performance, analyze competitors, and product features.
What is CallAI?
CallAI uses AI to analyze and extract insights from conversations. CallAI can help businesses improve customer satisfaction, agent performance, and operational efficiency by providing features such as: ? Automatic quality assurance scorecards ? Customer sentiment analysis ? Call driver trends and alerts ? Competitor analysis ? Overtalk and speaking rate metrics ? Voice biometrics and speaker characteristics CallAI is a powerful tool to understand and optimize your conversations.
Categories
Features
FAQ
The official website of CallAI is https://www.govivace.com/
CallAI uses AI to analyze and extract insights from conversations. CallAI can help businesses improve customer satisfaction, agent performance, and operational efficiency by providing features such as: ? Automatic quality assurance scorecards ? Customer sentiment analysis ? Call driver trends and alerts ? Competitor analysis ? Overtalk and speaking rate metrics ? Voice biometrics and speaker characteristics CallAI is a powerful tool to understand and optimize your conversations.
CallAI belongs to the Call Center, Call Center Workforce Management, Call Tracking, Contact Center Quality Assurance, Speech Analytics category.
CallAI offers features such as Call Logging, Call Monitoring, Call Recording, Caller ID, Reporting/Analytics, Agent Interface, Performance Metrics, Computer Telephony Integration, Conversion Tracking, CRM, Voice Mail, Customer Experience Management, Employee Coaching Tools, Feedback Management, Multi-Channel Communication, Quality Management, Sentiment Analysis, Third-Party Integrations, Automatic Transcription, Natural Language Processing, Surveys & Feedback.
No, CallAI does not offer a free trial.
Pricing
Starting at:
USD 49.99/per month
Free Trial Available
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