CivicPlus SeeClickFix 311 CRM
SeeClickFix 311 CRM streamlines resident-government communication, improving request management and engagement with reporting tools.
What is CivicPlus SeeClickFix 311 CRM?
The SeeClickFix 311 CRM solution empowers positive resident-government interactions and streamlines staff workload by enabling governments to centrally manage, respond to, and resolve resident requests and questions. By automating manual request processes utilizing a 311 CRM system, a web portal or mobile application are available to residents to easily communicate with their needs with local government saving valuable time & resources. Active communication between Residents and the Local Government staff increases engagement and positive outcomes as residents have visibility into the status of the request from submission through resolution. Municipal Staff also have valuable reporting tools for analysis of trends regarding communities needs and more effective resource allocation.
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The official website of CivicPlus SeeClickFix 311 CRM is https://www.civicplus.com/
The SeeClickFix 311 CRM solution empowers positive resident-government interactions and streamlines staff workload by enabling governments to centrally manage, respond to, and resolve resident requests and questions. By automating manual request processes utilizing a 311 CRM system, a web portal or mobile application are available to residents to easily communicate with their needs with local government saving valuable time & resources. Active communication between Residents and the Local Government staff increases engagement and positive outcomes as residents have visibility into the status of the request from submission through resolution. Municipal Staff also have valuable reporting tools for analysis of trends regarding communities needs and more effective resource allocation.
CivicPlus SeeClickFix 311 CRM belongs to the CRM, Complaint Management, Government, Issue Tracking, Maintenance Management, Public Works, Utility Management Systems category.
CivicPlus SeeClickFix 311 CRM offers features such as Contact Management, Data Import/Export, Email Management, Lead Capture, Lead Management, Reporting/Analytics, Task Management, Workflow Management, Alerts/Escalation, Issue Tracking, Knowledge Base Management, Prioritization, Support Ticket Management, Budgeting/Forecasting, Compliance Management, Document Management, For Government, Self Service Portal, Work Order Management, Assignment Management, Dashboard, Issue Auditing, Recurring Issues, Reporting & Statistics, Audit Trail, Mobile Access, Service History, Alerts/Notifications, Customer Management, Data Capture and Transfer, Third-Party Integrations.
No, CivicPlus SeeClickFix 311 CRM does not offer a free trial.
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