Clarity Connect
Cloud-based call center solution that helps businesses to manage call flow, record call, identify callers and survey customers.
What is Clarity Connect?
Clarity Connect is a full-featured contact center for Office 365 and native to Skype for Business (formerly Lync). Clarity Connect adds the required intelligence to conversations, regardless of modality, to deliver the best customer experience on the market, including intelligent IVR, skills-based routing, real-time metrics, and historical reports.
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FAQ
The official website of Clarity Connect is https://www.perficient.com/
Clarity Connect is a full-featured contact center for Office 365 and native to Skype for Business (formerly Lync). Clarity Connect adds the required intelligence to conversations, regardless of modality, to deliver the best customer experience on the market, including intelligent IVR, skills-based routing, real-time metrics, and historical reports.
Clarity Connect belongs to the Call Center, Contact Center, Customer Communications Management, Internal Communications category.
Clarity Connect offers features such as Call Logging, Call Monitoring, Call Recording, Call Routing, Call Transfer, Queue Management, Reporting/Analytics, Computer Telephony Integration, IVR, Chat/Messaging, Multi-Channel Communication, Real-Time Chat.
No, Clarity Connect does not offer a free trial.
Pricing
Starting at:
$80/per year
Free Trial Available
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