Clickatell – Features, Pricing & Reviews 2026 | Krowdbase
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Clickatell

Our Chat Commerce Platform aids consumers to manage their daily lives through in chat-based messaging, engagement & payment solutions.

What is Clickatell?

Clickatell is a pioneer in mobile messaging and Chat Commerce innovations. The Clickatell Chat Commerce Platform enables brands to connect, interact and transact with consumers by providing innovative, intuitive conversational commerce journeys through the convenience of messaging, securely and at scale. Global brands use Clickatell s trusted Chat Commerce Platform to reduce costs while maximizing value and elevating customer experiences across all stages of the consumer lifecycle.

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Features

Chatbot
Live Chat
Multi-Channel Communication
Reporting/Analytics
Sentiment Analysis
SMS Messaging
Alerts/Notifications
Chat/Messaging
Customer History
Personalization
Activity Dashboard
Engagement Tracking
Third-Party Integrations
Alerts/Escalation
Knowledge Base Management
Reporting & Statistics
Activity Tracking
Access Controls/Permissions
Automated Routing
Real-Time Notifications
Self Service Portal
File Sharing
Mobile Access
Real-time Consumer-facing Chat

FAQ

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