easiware
easiware is an omnichannel customer care solution helping (love) brands improve and manage customer interactions on a daily basis.
What is easiware?
easiware helps brands improve the way they interact with customers and scale what makes customer relations great: personalization! Through customer knowledge centralization, customer requests automated processing and customer engagement (IA and semantic analysis), easiware enables companies to transform their customer care and offer useful and memorable customer experience. Its all about becoming and remaining a love brand with customer service being a real business leverage.
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FAQ
The official website of easiware is https://www.easiware.com/
easiware helps brands improve the way they interact with customers and scale what makes customer relations great: personalization! Through customer knowledge centralization, customer requests automated processing and customer engagement (IA and semantic analysis), easiware enables companies to transform their customer care and offer useful and memorable customer experience. Its all about becoming and remaining a love brand with customer service being a real business leverage.
easiware belongs to the Complaint Management, Contact Management, Customer Engagement, Customer Experience, Customer Satisfaction, Customer Service, Customer Support, Help Desk, Janitorial, Live Chat, Social CRM Tools category.
easiware offers features such as Alerts/Escalation, Email Management, Knowledge Base Management, Live Chat, Reporting/Analytics, Contact Database, Customizable Fields, Data Import/Export, Search/Filter, Alerts/Notifications, Communication Management, Customer History, Multi-Channel Communication, Third-Party Integrations, Feedback Management, Negative Feedback Management, Real-Time Notifications, Survey/Poll Management, Surveys & Feedback, Call Center Management, Dashboard, Inbox Management, Queue Management, Customer Database, Collaboration Tools.
No, easiware does not offer a free trial.
Pricing
Starting at:
Euro 30/per month
Free Trial Available
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