easiware – Features, Pricing & Reviews 2026 | Krowdbase
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easiware

easiware is an omnichannel customer care solution helping (love) brands improve and manage customer interactions on a daily basis.

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What is easiware?

easiware helps brands improve the way they interact with customers and scale what makes customer relations great: personalization! Through customer knowledge centralization, customer requests automated processing and customer engagement (IA and semantic analysis), easiware enables companies to transform their customer care and offer useful and memorable customer experience. Its all about becoming and remaining a love brand with customer service being a real business leverage.

Screenshots

screenshot of easiware
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Categories

Complaint Management SoftwareContact Management SoftwareCustomer Engagement SoftwareCustomer Experience Software

Features

Alerts/Escalation
Email Management
Knowledge Base Management
Live Chat
Reporting/Analytics
Contact Database
Customizable Fields
Data Import/Export
Search/Filter
Alerts/Notifications
Communication Management
Customer History
Multi-Channel Communication
Third-Party Integrations
Feedback Management
Negative Feedback Management
Real-Time Notifications
Survey/Poll Management
Surveys & Feedback
Call Center Management
Dashboard
Inbox Management
Queue Management
Customer Database

FAQ

The official website of easiware is https://www.easiware.com/

Pricing

Starting at:

€30/per month

Free Trial Available

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