Gorgias – Features, Pricing & Reviews 2026 | Krowdbase
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Gorgias

The conversational AI platform for ecommerce that drives sales and resolves support inquiries through hyper-personalized, instant custo

What is Gorgias?

Gorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries throughout the entire customer journey. Gorgias's AI Agent acts as a super-agent on the brand's team, driving conversations with customers at the right time and on the right channel from editing orders and managing subscriptions to providing AI-powered product recommendations. Thanks to advanced ecommerce and channel integrations, Gorgias provides a single, streamlined platform where customer assistance is hyper-personalized and ticket resolution happens instantly. Gorgias unlocks the power of conversations, helping brands build lasting customer relationships, improve efficiency, and drive more sales.

Video

Features

Alerts/Escalation
Email Management
Issue Tracking
Live Chat
Reporting/Analytics
Support Ticket Management
Chat/Messaging
Customer Database
Customer History
Interaction Tracking
Multi-Channel Communication
Personalization
Call Center Management
Dashboard
Queue Management
Surveys & Feedback
Automated Routing
File Sharing
Mobile Access
Real-time Consumer-facing Chat

FAQ

The official website of Gorgias is https://partner.gorgias.com/

Pricing

Starting at:

$10/per month

Free Trial Available

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