healow Genie
healow Genie is an AI-powered contact center solution to boost patient engagement and lower front-office burdens and overall costs.
What is healow Genie?
Genie is a comprehensive, AI-powered contact center solution for strengthening patient engagement, improving patient satisfaction, reducing burdens on practice staff, and lowering operational costs. Genie offers self-service options to answer patients' common questions and uses natural-language AI to manage appointments, referrals, prescriptions, and more. Patients can interact with Genie through voice, two-way SMS, email, or chatbot. Genie instantly answers and automatically routes patients' calls, connecting them with resources, including qualified medical professionals, 24/7/365. Genie also generates outgoing calls and campaigns, creates transcripts of after-hours medical calls for next-day provider follow-up, and employs no-show prediction to estimate which appointments might not be kept. It is an EHR agnostic solution, and can be integrated with other leading EHRs.
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Genie is a comprehensive, AI-powered contact center solution for strengthening patient engagement, improving patient satisfaction, reducing burdens on practice staff, and lowering operational costs. Genie offers self-service options to answer patients' common questions and uses natural-language AI to manage appointments, referrals, prescriptions, and more. Patients can interact with Genie through voice, two-way SMS, email, or chatbot. Genie instantly answers and automatically routes patients' calls, connecting them with resources, including qualified medical professionals, 24/7/365. Genie also generates outgoing calls and campaigns, creates transcripts of after-hours medical calls for next-day provider follow-up, and employs no-show prediction to estimate which appointments might not be kept. It is an EHR agnostic solution, and can be integrated with other leading EHRs.
healow Genie belongs to the Chatbot, Contact Center, Conversational AI Platform, Patient Engagement category.
healow Genie offers features such as AI/Machine Learning, Automated Responses, Chatbot, Customer Support, Natural Language Processing, Automated Routing, Reporting/Analytics, Multi-Channel Communication, Alerts/Notifications, Appointment Scheduling, Communication Management, Confirmations/Reminders, Patient Records Management.
No, healow Genie does not offer a free trial.
Pricing
Starting at:
$199/per month
Free Trial Available
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