Hotjar

Hotjar belongs to the Customer Journey Mapping Tools, Customer Retention, Heatmap, Product Analytics, Qualitative Data Analysis, Web Analytics, Website Monitoring, Website Optimization Tools, Customer Engagement, Customer Experience, Customer Satisfaction, Marketing Analytics, Survey category.

Hotjar offers features such as Activity Dashboard, Activity Tracking, Behavioral Analytics, Customer Experience Management, Customer Segmentation, Customizable Templates, Data Import/Export, Engagement Tracking, Performance Metrics, Customer Journey Mapping, Data Visualization, Heatmaps, Real-Time Analytics, Reporting & Statistics, Visual Analytics, Website Analytics, Conversion Tracking, Funnel Analysis, Interactive Reports, Usage Tracking/Analytics, Annotations, Collaboration Tools, Multi-Language, Qualitative Comparative Analysis, Statistical Analysis, Text Analysis, User Research Analysis, User Interaction Tracking, Web Traffic Reporting, Alerts/Notifications, Real-Time Monitoring, Real-Time Notifications, API, Problem Area Alerts, Communication Management, Customer History, Multi-Channel Communication, Reporting/Analytics, Third-Party Integrations, Customizable Fields, Customizable Forms, Feedback Management, Negative Feedback Management, Survey/Poll Management, Surveys & Feedback, Campaign Tracking, Dashboard, KPI Monitoring, Customizable Questions, Data Analysis Tools, Question Branching, Question Library, Skip Logic.

Yes, Hotjar offers a free trial.