Laivly
Laivly is an agent-first customer service platform that greatly simplifies contact center operations for better customer experiences.
What is Laivly?
Laivly is an agent-first Conversational AI platform designed for contact centers. It simplifies operations for your core teams - including Agents, Team Leads(TLs) and Operations Managers(OMs) and ... Read more
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The official website of Laivly is http://laivly.com/
Laivly is an agent-first Conversational AI platform designed for contact centers. It simplifies operations for your core teams - including Agents, Team Leads(TLs) and Operations Managers(OMs) and ... Read more
Laivly belongs to the Artificial Intelligence, Conversation Intelligence, Customer Engagement, Customer Service, Note-Taking, Transcription category.
Laivly offers features such as API, Chatbot, Multi-Language, Process/Workflow Automation, Reporting/Analytics, Speech Recognition, Third-Party Integrations, Natural Language Processing, Trend Analysis, Activity Dashboard, Communication Management, Customer History, Multi-Channel Communication, Reporting & Statistics, Notes Management, Search/Filter, Automatic Transcription.
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